Systems Engineer / Support Analyst
Manhattan, New York
- Supported Lotus Notes Domino versions 6 through 8 and Tivoli Data Protection in a SAN based, clustered, Windows Server 2003 environment.This included mitigating server outages, server builds, disaster recovery design, mail routing and replication topology design, Domino database and associated 3rd party software troubleshooting including HP Open View, Intelliwatch, Symantec Antivirus, EmailXtender, Assentor Mail Capture for Notes, Notrix and Open File Manager.- Serviced requests from The Securities and Exchange Commission, Bank of New York / Mellon Legal, Corporate Security, Information Security, and Human Resources. This entailed locating and delivering requested data from file servers, mail servers, and tape libraries accessible via Tivoli Storage Manager, Tivoli Data Protection, and Backup Exec.