• Handled all aspects of the Human Resource Department- Hiring, Terminating, and Employee Situations.• Created company policies, procedures, and guidelines.• Handled all areas of accounting: Payroll, A/R, A/P, and Bookkeeping.• Researched and initiated projects to assist with the growth of the company.• Assisted warehouse with pick-ups and deliveries when needed.• Handled customer complaints or problems that arose due to inventory, company process, or any other issue.• Strategized marketing ideas for the sales team.• Inventory controller- assisted in purchases and growth of inventory.• Monthly Reporting- generated excel charts & graphs based on statistical data- (Monthly, Quarterly, & Annually). • Assisted sales representatives on important client meetings and walk-throughs.• Worked with web designers to create Unica’s website and web presence.• Contacted CPA & Attorney as needed for special guidance on certain tasks beyond my knowledge.• Worked alongside with each of the employees directly to build an open line of communication with them.

• Managed the growth of the company. • Created business structure to assist with the growth and development of the company.• Worked directly with team managers that were assigned to nightly cleaning crews.• Sourced new clients for the growth of the company.• Conducted site visits with perspective clients to determine pricing for the work.• Handled all areas of accounting: Payroll, A/R, A/P, and Bookkeeping.• Sent monthly invoices to clients and dealt with any discrepancies as they arose.• Contacted CPA & Attorney as needed for special guidance on certain tasks beyond my knowledge• Was the initial point of contact for all clients and sub-contractors.

• Assisted with the structure of the company.• Assisted with marketing ideas and social networking presence.• Handled all majority of the tasks in Human Resource Department• Handled all areas of accounting: Payroll, A/R, A/P, and Bookkeeping.• Worked with web designers to create an interactive website for the company (Still Under Construction).• Assisted production team with pick-ups and deliveries when needed.• Contacted CPA & Attorney as needed for special guidance on certain tasks beyond my knowledge.

• Finding/Evicting and dealing with tenants, home repair, home improvement, cleaning, garden maintenance, and landscaping.• Rewriting/Negotiating Lease terms• Acted as initial point of contact for the tenant for all aspects of the property• Handled repairs and maintenance issues for the property. • Scheduled appointments as needed.

• Reported to the Branch Manager, develop new and existing business and consumer banking relationships by proactively soliciting new business from prospective clients and by contacting present clients to retain and expand banking relationships.• Developed new business by researching and analyzing community markets, analyzing and prioritizing clients to target, planning and executing business development strategies and calling on existing and potential clients, whether in person or over the phone.• Proactively assess clients' financial information by profiling to determine total current and future financial needs. Summarize and present action plan to discuss the appropriate product and service options. Recommend, present and sell appropriate products and services in accordance with established action plan.• Interview loan applicants to elicit information, determine appropriate structure of loans, cross-sell opportunities, communicate decisions or recommendations, obtain and/or send proper documentation and to resolve related customer issues. • Meet or exceed assigned sales activity goals by executing the recommended sales and service tools and techniques of the Sales & Service process.• Proactively solicit and obtain referrals from existing clients, internal departments and community contacts.• Perform the Merchandising and Marketing activities as required including functions such as: leadership support in promotional campaigns; product/service training sessions; lobby merchandising materials display.

Manage the complete banking needs of high value clientele. Special emphasis placed on building lifelong relationships with clients to tend to all the banking, lending and investment needs of the clients full household. In-depth knowledge of lending products, and I have a general understanding of the investment market standing and its movements. Develop and maintain existing book of clients alongside creating an inflow of clients through outbound calls and referrals. Responsible for all management tasks in the absence of store manager such as sales, conference calls, sales coaching and reporting. Addressed customer complaints and concerns as well as dealt with recruiting, initial screening and interview of potential candidates. Team member of a Wachovia and Wells Fargo integrated office. Directly aided in the initial sales and compliance transformation of the branch from Wachovia

Achieved & Exceeded Incentive goals on a consistent basis, by maintaining a book of business of clients sourced from outbound calls, or from within the store. I created several appointments with outside businesses to help inform their employees about banking and their opportunity for free banking.

Maintained customer relations by cross selling products that suits consumer banking needs, while enhancing the customer's experience.Conducted teller transactions on a needed basis to help maintain excellent customer service; by doing so ensured that we would receive top customer experience surveys.

Conducted teller work, delegating daily tasks, assisted tellers with unusual transactions, while still maintaining personal goals and bench marks.Assisted Service Manager's with tasks in preparation for the annual audit.

Utilize excellent customer service and sales skills; which attributed to new business for the institution.Conducted several transactions at a pristine level of excellence; while still sourcing for new business opportunity.