Michael Sandoval

Michael Sandoval Email and Phone Number

Senior Director - BPO Management Office @ GoDaddy
scottsdale, arizona, united states
Michael Sandoval's Location
Austin, Texas, United States, United States
Michael Sandoval's Contact Details

Michael Sandoval work email

Michael Sandoval personal email

n/a
About Michael Sandoval

Experienced operations leader with unique background managing both the vendor and client side interests for U.S.-based technology companies. Excellent history of growing site presence through exceeding expectations and adapting to changing business needs, with special experience managing multi-national interests of Fortune 50 companies. Skilled project manager with the ability to take high-level initiatives down to the operational level and execute.

Michael Sandoval's Current Company Details
GoDaddy

Godaddy

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Senior Director - BPO Management Office
scottsdale, arizona, united states
Website:
godaddy.com
Employees:
7147
Michael Sandoval Work Experience Details
  • Godaddy
    Senior Director - Bpo Management Office
    Godaddy Aug 2022 - Present
    Austin, Texas, United States
  • Godaddy
    Senior Director - Ca/Au/Latam Care
    Godaddy Aug 2021 - Aug 2022
    Austin, Texas, United States
  • Godaddy
    Regional Care Director - Canada, Australia & Latin America
    Godaddy Apr 2021 - Aug 2021
    Austin, Texas, United States
  • Godaddy
    Regional Care Director - Emea Growth & Emerging Markets
    Godaddy Jan 2019 - Apr 2021
    Barcelona, Catalonia, Spain
  • Godaddy
    Care Site Director - Emea
    Godaddy Apr 2018 - Jan 2019
    Sofia, Sofia City, Bulgaria
  • Godaddy
    Care Site Director
    Godaddy Aug 2017 - Apr 2018
    Manila, National Capital Region, Philippines
  • Convergys
    Director Of Business Development
    Convergys 2013 - Aug 2017
    Austin, Texas Area
  • Dell
    Business Manager
    Dell 2012 - 2013
    Manila, Philippines
    ● Served on the senior management team in leading Dell’s US Consumer Sales site in the Philippines, with responsibility for budgeting and allocating more than $6.6MM in annual contract spend, and delivering more than $130MM in yearly sales revenue● Managed a site ramp of a 400% increase in headcount and call volume over a six-month period, including coordination of the internal site’s ramp down timing, workforce management, and call forecasting● Oversaw the Dell implementation… Show more ● Served on the senior management team in leading Dell’s US Consumer Sales site in the Philippines, with responsibility for budgeting and allocating more than $6.6MM in annual contract spend, and delivering more than $130MM in yearly sales revenue● Managed a site ramp of a 400% increase in headcount and call volume over a six-month period, including coordination of the internal site’s ramp down timing, workforce management, and call forecasting● Oversaw the Dell implementation team responsible for all daily operations, including performance incentives, leader development, agent coaching, and daily sales metrics Show less
  • Dell
    Small Business Snp Business Manager
    Dell 2011 - 2012
    Austin, Texas Area
    ● Led Dell’s Small Office Software and Peripherals Sales teams across three sites, with responsibility for each team’s master sales plan and agent incentive planning● Introduced the first official call flow process for small business agents to increase KPI’s, driving an all-time high in conversion rates (53% increase year over year), and profitability (66% increase year over year)
  • Dell
    Latin America & Chat Sales Account Manager
    Dell 2009 - 2011
    Austin, Texas Area
  • Dell
    Various Other Roles
    Dell 2004 - 2009
    Austin, Texas Area

Michael Sandoval Skills

Strategic Partnerships Sales Management Sales Rep Training Demand Forecasting Business Strategy Business Analysis New Business Development Business Process Outsourcing Vendor Management Key Client Relationships Multi National Experience Project Management International Project Management Call Center Administration Outsourcing Business Process Improvement Business Process Propensity Modelling Negotiation Solution Development Raid Performance Management Issue Resolution Management Project Implementation Operations Management

Frequently Asked Questions about Michael Sandoval

What company does Michael Sandoval work for?

Michael Sandoval works for Godaddy

What is Michael Sandoval's role at the current company?

Michael Sandoval's current role is Senior Director - BPO Management Office.

What is Michael Sandoval's email address?

Michael Sandoval's email address is mi****@****gys.com

What skills is Michael Sandoval known for?

Michael Sandoval has skills like Strategic Partnerships, Sales Management, Sales Rep Training, Demand Forecasting, Business Strategy, Business Analysis, New Business Development, Business Process Outsourcing, Vendor Management, Key Client Relationships, Multi National Experience, Project Management.

Who are Michael Sandoval's colleagues?

Michael Sandoval's colleagues are Jeff Kriese, Mohammad Waseem, Wiley Mclaughlin, Angela Wilmith, Mary Joseph, Daniel Montgomery, Renee Garcia.

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