Michael Santore Email & Phone Number

New York, Ny, Us

Garden City, New York, United States

Garden City, New York, United States

Working functionally between both associate and leadership populations as well as corporate PS teams to advise and counsel in store teams on all matters. Enforcing company policies and ensuring that both associate and leader understand the policy and its impact to both the person and the company. Delivers difficult and/or complex messages to associates and determines the appropriate communication channels for these messages. Building relationships with associates of every level in store to make sure they are aware of the People Services presence and are comfortable with us should they need anything. Engaging the employees with diversity/awareness campaigns, birthday celebrations, celebrating their success and fostering a one team environment where all are respected. Recruit for non-exempt store level positions through NM careers, LinkedIn and Indeed. Coordinate, host and support the employee onboarding experience in partnership with the Market Trainer and varying store leaders. Maintaining employee data including obtaining and completing required onboarding documents as well as data for expense and allocation. Conducts audits to ensure store compliance with all federal, state, and local requirements, including employment eligibility (I-9), people-related file maintenance, and required training(s).

Garden City, Ny

Supporting the leadership team with all staffing functions including sourcing, conducting interviews as well as completing onboarding tasks. Maintaining personnel files and reviewing them for accuracy and completion. Analyzing business patterns and creating effective schedules to support the business forecast. Executing and leading administrative tasks including timecard review, weekly payroll close, vacation requests, supply orders, corporate projects and all IT/facility work orders as well as operational tasks including damaging products, full inventory counts, shipment processes, clearance projects and company directed transfers.

Howard Beach, Ny

Firing up the team of experts to deliver the company mission and create unforgettable interactions with every guest every time. Acting as a floor coach to keep control of the guest experience from start to finish. Ensuring experts are delivering these experiences with the proper level of knowledge and understanding to suggest sales and solve issues.

Manhasset, Ny

Advising customers on Apple products and recommending solutions for them using Apple services as well as introducing them to our products by helping them set up and get started. Providing first level technical support and partnering with the in-store tech team for more complicated issues. Selling 3rd party products and staying up to date and informed about how these products can work with the Apple devices to further deliver an amazing experience.

Howard Beach, Ny

Determine and demonstrate understanding of customer’s needs and to sell products and services which provide the total solution. Demonstrate and instruct new technicians on how to both achieve sales repair targets and how to perform repairs. Provide an inviting environment for the customers by maintaining a neat and clean department and lead the department through a team of two to four technicians. Responsible for achieving targets for services performed and computers sold both individually and for the department.

Master'S Degree, Psychology / Industrial And Organizational Psychology, 3.85

The program at Adelphi University is a general psychology masters program with an added concentration of industrial / organizational.

Bachelor'S Degree, Psychology, 3.1

BA in General Psychology, transferred after two years at CUNY Queensborough Community College.