Michael Sarich Email & Phone Number

Calgary, Ab, Ca

Calgary, Alberta, Canada

As a member of the Heartland Information Services team, I am responsible for the full life cycle of a portfolio of core business systems. Since joining, I have executed projects covering system planning, evaluation, selection, migration, replacement, enhancement and the transition to operations and administration. Beyond this, I am responsible for the planning, designing, and partnering with our solution architect to develop and deliver analytics solutions and reporting for business systems, public industry data, and other core business data.Responsible for a large portfolio of systems and analytics solutions across the organization, which requires intensive and successful business relationships and planning across the organization.

Calgary, Alberta, Canada

As a member of Pembina’s Analytics Team, tasked with being a liaison between the technical development team and the various business units within Pembina. Highly involved in documenting complex midstream requirements for reporting on contracting, invoicing, and operational volumetrics for solutioning from our team’s data architects. Beyond this, responsible for collaborating with the business users and our development team to ensure the delivery of robust reporting solutions to meet the needs of Pembina in a timely and effective manner. Through customer engagements, tasked to translate deep insight of the operational nuances of the midstream oil and gas sector, while continuing to tactically provide value to our team, and the organization.

Edmonton, Alberta

Part of a world-class leadership and development program (Consulting by Degrees) designed to provide the full spectrum of structured training, development, and practical experience in providing customer solutions through applications and data. Engaged on projects as part of a dynamic team aimed at helping clients integrate strategy, process, and new technologies to increase effectiveness while reducing costs and culturing stakeholder value.Deployed as an analyst on all phases of engagement to plan, guide development, and implement advanced business applications and systems for customers. Was able to rotate and assist multiple client projects across several industries in the creation of unique customer facing deliverables.

Wabamun, Alberta, Canada

Employed with this privately owned hotelier business start-up to hold multiple positions and responsibilities as required including:• Business system implementation for hotel reservations & booking management to fit organization size and business requirements. • Consulted on design and delivery of all other procedures and processes needed for successful operations using BPMN.• Design, configuration, and enhancement planning for reservation system, AP/AR system, cleaning scheduling system, staff scheduling system. • Consulting on design style, organizational theme, and other aspects of the initial strategy.• Responsible for hotel booking site integrations in to on-premise reservation system. • Shifted to directing personnel and training employees within a new system of operations.• Consulted on the development of new policies and procedures for guest management, additional support systems.

Bcom, Management

Educational Focus: - Change Management - Customer Service Delivery - Customer Program Management - Business Process Management.

Diploma, Management Studies, First Class Standing

Educational Focus: - Business and Financial Organization/Structure - Leadership and Professional Development - Marketing Theory.