Michael Satterfield Email & Phone Number

Overland Park, Ks, Us

Overland Park, Ks, Us

Kansas City, Mo, Us

White Plains, New York, Us

Manage newly designed technology and DevOps business units to support company initiatives.Strategize long and short-term business initiatives to drive key milestones directed by executive leadership.Translate strategic executive leadership vision to tactical tasks for team members.Design technology platform to support corporate and client experiences.Oversee internal programs for next-gen initiatives based on business unit metrics.Design product catalog along with business analysts and commercial operations to align to the core vertical.Mentor and train team members to bridge technology and business needs while championing business success.Partner with executive leadership to drive business growth and objectivesManage technology alignment and integrations of a rapid growth business platform.Analyze data to drive pragmatic decision making.Direct corporate technology environments to ensure SLA compliance.Continue learning of advancements in technology driving corporate and client business outcomes.Oversee global team supporting 24/7 client environmentsManage all proactive client service deliveryDirect internal and client security operations

Assisted ownership in a successful sell of the company through acquisition. Designed internal applications, systems, and technology-driven initiatives to benefit corporate and customer experiences.Analyzed data aligned with executive leadership to make business decisions.Performed business analytics to drive corporate and client goals and opportunities.Provided security and liability driven reports to accurately assess the impacts of future technologies on client environments.Managed staff members daily tasks in various organizational units, directly related to technology driven initiatives.Analyzed new technology offerings to offer modernized options for the selected vertical.Developed cloud-offering initiatives specialized in driving revenue growth in selected verticals.Counseled corporate members in technology advancement and career success.Executed strategic goals through interpretation of tactically driven initiatives.

Overland Park, Kansas, Us

Upgraded network equipment firmware on Juniper, Cisco, Meraki, and Fortinet devices.Facilitated connectivity between multiple locations after company mergers, by connecting different vendor technologies and planning RFC1918 address space requirements.Coordinated and completed all moves, additions, and changes to the entire network infrastructure.Installed and maintained Linux servers for varying software and web applications.Provided operational network support to the company enabling day to day operations for product development.

Maintained day to day network operations of nationwide surgical centers and surgical hospitals with varying vendors network equipment, not limited to Ubiquiti, Cisco, and Fortinet. Completed core layer network infrastructure replacement within a restricted time window at multiple large hospitals.Planned network design of new surgical facilities. Selected appropriate equipment based on facility specifications, configured equipment in a lab setting, and completed install on-site. Network design encompassed access layers through edge layers, utilizing equipment from Cisco, Ubiquiti, and Fortinet.Coordinated and completed all moves, additions, and changes to entire network infrastructure for surgical centers and hospitals.Installed and maintained Linux servers for varying software and web applications.Designed and configured internal datacenter network design, successfully replacing aged Cisco network equipment with Ubiquiti and Fortinet equipment.Performed emergency migration of core layer network infrastructure between premises. Successfully consolidated multiple core switches for a single entity. Resolved all network related issues as a result of move.Coordinated and implemented IPSec VPN tunnels between vendors and surgical centers or hospitals. Implemented fully path redundant network design. Utilized BGP routing protocol with redundant distribution, core, and edge layer devices to create fully redundant path to the internet and vendors.Maintained network documentation for existing and newly implemented networks at surgical centers and hospitals.Collaborated, created, and deployed Powershell scripts to deploy critical internal applications.

Kansas City, Missouri, Us

Managed game day IT operations with expectations of zero downtime during events. Systems included stadium fiber infrastructure, multiple network closet Cisco switch stacks, 200 plus Cisco wireless access points, Micros POS.Completed critical file server migration from failing hardware to new virtualized server with no employee disruptions. Moved equipment from a physical server running Windows 2003 to a virtualized Windows 2008 server, created on an EMC SAN.Successfully moved the entire network from old building to new building. At the same time separated the network hardware and design from a sister company. Removed overlapping network subnet segmentations, modified EIGRP to advertise correct networks, configured VLANs, routed phone traffic and internet traffic to new endpoints.Updated multi-location network design.Controlled diverse Microsoft Windows servers and VMWare hosts.Monitored critical systems including VMware hosts and EMC SAN.Maintain system security through Eset Administration.Performed network security assessment.Managed Cisco phone system, Cisco switches, Cisco routers, Cisco WLC, and Cisco ACS.Performed DHCP and DNS system wide documentation and cleanup.Organized and configured Windows group policy.

Olathe, Ks, Us

Secured network infrastructure for financial regulatory compliance.Created and managed a centralized services division.Assisted in establishing committees to oversee internal processes and procedures.Educated Help Desk and Network Administrators in advanced networking and industry tools.Designed and implemented datacenter network infrastructure.Provided leadership across all divisions to help unify different team projects.Deployed systems to assist in securing, monitoring, and managing customer networks.

Olathe, Ks, Us

Helped drive billable hours to achieve independent and team revenue goals.Implemented small to medium sized projects alongside a projects team.Migrated clients from aged Microsoft systems to current Microsoft platforms.Worked escalated customer issues to resolution.Managed customer relations during elevated service situations.Served as help desk top-tier support.Planned enterprise level network migrations across the United States.

Managed help desk teams across multiple cities.Assisted in updating service desk procedures.Trained new employees across multiple cities.Worked advanced service tickets for various industries.Performed network design and upgrades.

Performed contract work for many different government branches.Worked entry level to advanced help desk service tickets for residential and business customers.Defined and implemented small projects.Identified and eliminated network faults and problems.

Lawrence, Ks, Us

Trained users how to use various medical software suites.Migrated network infrastructure and email platform.Managed all field laptops.Managed day to day systems.Designed network cable management system.

Master Of Business Administration - Mba, It Management

Bachelor Of Applied Science (B.A.Sc.), Information Technology - Security

Associate Of Applied Science (A.A.S.), Information Technology - Networking