Product Manager
Menlo Park, California, Us
• Led team accountable for enterprise-level knowledge management system for global business and risk consulting firm including defining use cases, requirements, and acceptance criteria.• Responsible for business processes, project management, release planning and change control management to deploy new and enhanced functionality.• Managed cross-functional team of business analysts and developers that built, launched, and maintained corporate knowledge management system.• Defined system requirements for enterprise-level portal focusing on business process improvements used by consultants for project initiation and management, and delivery of final product.• Conducted GAP analysis to identify areas of growth and develop plans to build a high-performing team.• Liaison between executive leadership, business owners and the development team.• Managed feature and delivery expectations of stakeholders and end-users.• Wrote and delivered training for enterprise-level knowledge management system.Technologies: Microsoft SharePoint, MS Project, MS Visio, HTML, CSS, XML, SQL, Adobe Creative Suite