Michael Schiesl Email & Phone Number

Milwaukee, WI, US

Bethesda, Maryland, United States

Creating instructions and diagrams for the FCC Broadband Data Collection program. This work supports an IT call center involved with FCC submissions, GIS mapping of broadband networks, challenges to data in the FCC database, and allocation of broadband expansion funding for states and governments. Also performing quality assurance tasks for the call center.

Greater Milwaukee Area

Creating instruction sheets and service manuals for construction and agricultural vehicles. This work involves documenting automotive assemblies, hydraulic systems, electrical systems, and operator interfaces using CAD models and vehicle tear downs in the shop. Currently supervising one other writer, and coordinating authoring efforts with our consulting.

Greater Milwaukee Area

Contracting in the magnetic resonance group at GE Healthcare to create documentation and web modules for their MRI systems. This work involves working in a regulated healthcare environment with XML tools and CAD illustration software. The publications include cable maps, parts documentation, installation manuals, and service instructions for electrical.

Milwaukee, WI

Led a team of writers to produce owners, service, and diagnostic manuals for motorcycles. Daily work involved research, writing, coordinating schedules and staffing, working with global market stakeholders, handling distribution, managing factory change requirements, and interfacing with print and translation vendors. The role required collaborative work.

Schaumburg, IL

Contracted at Motorola to create manuals, training materials, and online help for their government telecom systems in the US and Europe. This position has involved working with large volumes of information and understanding several complicated pieces of equipment which all work together as a networked system. Topics include radio/cellular operation.

Kohler, WI

Contracted at Kohler to help with their international expansion project. I worked with translators and vendors to put together trilingual documentation to cover North America (English-Spanish-French). I also had opportunity to work with Oracle reporting, learn some Pro/Engineer, and become familiar with Six Sigma.

Mequon, WI

Worked at Rockwell Automation to produce manuals for various types of electrical equipment. The products and technologies involved high-power drives, programmable logic controllers, real-time data links, and industrial networking. Various types of documentation were developed, including user manuals, price lists, troubleshooting guides, and hardware.

Milwaukee, WI

Contracted at Johnson Controls to create network administration manuals and documentation for their electrical products. I converted documentation and illustrations for their fire alarm controls, and wrote administration books for their IT support services group.

Racine, WI

Contracted at Johnson Wax to revise and edit factory manuals. During my time there, I became familiar with manufacturing processes, factory machinery, and drawing equipment with AutoCAD.

National Security Agency, Korea

Collected and analyzed various communications under a top secret security clearance (SCI/poly) at the National Security Agency and in Korea. My work required skills in radio technology, intelligence gathering, and other military disciplines. In my free time, I studied foreign languages, programming, and radio communications. I was awarded seven.