Michael Schroeter Email & Phone Number

Open new accounts and/or counseling consumers about financial accounts, products and servicesProvide superior quality service for our members while meeting their daily financial needsDemonstrate ability to exercise judgment, logic, integrity and initiative; work independently; and maintain confidentialityResearch and analyze account data effectively to resolve multiple types of account problems

Function as the primary contact between the Credit Union and members with gracious, informative service and sales referrals Responsible for efficient processing of financial transactions including interest calculations, verifying accuracy, balancing daily procedures and meeting security guidelinesReconcile various accounts for membersAssume additional duties as assigned by the manager/supervisor

Created and maintained client relationships by exceeding client sales and service needsConsulted and referred clients by defining their business needs, provide solutions by recommending courses of action Processed credit and debit tickets which included property tax and utility payments Acted as a mentor to new employees while ensuring applicable documents are created and maintainedReconciled customers' and businesses bank accounts, automated teller machines, cash in transit deliveriesInvestigated fraudulent activity

Munster, IN Responsible for daily balancing of cash Processed transactions such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail depositsTrained new employees while ensuring applicable documents are created and maintained