A modern purchasing organisation is fast and highly automated in its processes, has access to all relevant information, and impresses with its expertise in purchasing categories: these are the cornerstones of success and the basis for cooperation with all departments.My team and I are pushing ahead with digitalisation and making sure that people are always at the centre of our efforts. Our innovations make work easier, create the opportunity to focus on higher-value tasks and realise efficiency gains. I am personally convinced that we are on the right path to great success with our concept of combining human and artificial intelligence in procurement.