Designed and implemented warehouse policies and procedures, resulting in increased productivity, safety, and accuracy Streamlined warehouse operations by incorporating new technology and automation systems, resulting in increased efficiency and cost savingsManaging recurring donor relationships and expanding on recurring donor membership and perks, resulting in sustained income flowCreated and managed product development budgets, ensuring that costs were controlled and within budgeted limitsCoordinated with design and creative teams to develop product packaging, branding, and marketing strategies, resulting in effective product positioning and promotionOversaw redesign of Shopify ecommerce store, resulting in streamlined navigation for a more intuitive customer experience and increased sales

Managed the entire product development process, from initial concept to final production, ensuring that products met quality, cost, and design specifications.Utilized Shopify analytics to track and analyze overall sales data, identifying trends and opportunities for improvementProvided regular reports to leadership and the board of directors on inventory, staff performance, and sales data in order to guide organizational strategyMaintained client relations with over 30 Market creator partners, building strong and lasting relationshipsUtilized merchandising strategy expertise to develop customized solutions for clients, resulting in increased sales and improved product offeringsMaintained clear and open communication with clients and collaborators throughout the product development process, ensuring that all parties were informed and involved in decision-makingManaging recurring donor relationships and expanding on recurring donor membership and perks, resulting in sustained income flowPlanned and implemented seasonal sales strategies, resulting in boosts of up to 300% in revenueCommunicated with independent content creators, artists, illustrators, etc. to negotiate terms and quote pricing for fulfillment of their crowdfunded creative projectsTrained and oversaw customer service staff and provided exceptional service for escalated casesConducted performance evaluations and provided feedback to warehouse personnel, resulting in increased job satisfaction and improved performanceTrained staff on best practices for product handling, packaging, and shipment, resulting in fewer errors and product damageConnecting with maintenance and repair personnel to handle necessary repairs, improvements, upgrades of the warehouse facility; managed safety, cleanliness, upkeep, and inspection (Elevator service, fire department standards, etc.)

In charge of warehouse management, organization, and logistics. Performed all shipping and receiving duties while coordinating online marketplace.