I am a results-oriented Senior Vice President of Restaurant Operations and current shareholder of Big Onion Hospitality with over 25 years of experience in the industry. Throughout my career, I have consistently demonstrated my ability to drive success and maximize profitability in a variety of establishments. As an experienced leader, I have a strong track record of building and training high-performing teams, ensuring operational excellence, and delivering exceptional customer experiences.My expertise encompasses all aspects of restaurant operations, including system building, sales and marketing, menu design, and live music integration. I have successfully managed multiple restaurant openings, overseeing diverse locations and driving their success. With a keen eye for detail, I have been instrumental in developing and implementing efficient systems that optimize productivity and enhance guest satisfaction.In addition to my extensive management experience, the BFA Acting-Directing program at the University of Arizona, provided me with a unique perspective on creating memorable dining experiences. I am passionate about fostering a positive work culture that encourages collaboration, innovation, and continuous improvement.Throughout my career, I have acquired various certifications, including BASSET, Food Service Manager, Certified Beer Server, and Allergen Training. My proficiency in POS systems, such as ALOHA, HSI, SQUIRREL (FOH only), and MICROS (FOH only), enables me to streamline operations and drive efficiency. I am well-versed in utilizing restaurant management software, including HotSchedules, Restaurant 365, Aloha Insight, Aloha Customer Voice, Yelp! Reservations, and OpenTable.My strong software skills, including Microsoft Office, Adobe InDesign, and Caterease, allow me to effectively manage projects and collaborate with cross-functional teams. I possess expertise in various restaurant concepts, including bar/tavern, fine dining, brew pub, and fast-casual establishments.