Michael See Email & Phone Number

Irvine, Ca, Us

Responsible for development, implementation and roll out of Data warehouse and Reporting products.

Irvine, Ca, Us

Paciolan Inc. (A division of Comcast Spectacor) Irvine, CA - Director of Sales, Western United States (College Athletics and Regional Distributors)• Responsible for maintaining all sales management, lead generation and client relations for the Western United States College Athletics Conferences (Including PAC-12, MWC, BIG-12, WAC, WCC, BIG WEST and BIG SKY) and Paciolan Regional Distributors in North America.• Achieved 110% of quota during first two full years• Achieved 100% Client Retention • Closed 7 new customers during my tenure, including the University of Denver, UC Irvine, the University of Nevada-Reno, UC Santa Barbara, UCLA Athletics Development and Boise State Athletics Development. Also assisted in the recruitment of the new Smith Center for the Performing Arts in Las Vegas.• Achieved long term contract extensions with the following customers during my tenure, Oregon, Oregon St., Arizona, Arizona State, UNLV, Nebraska, Wichita State, Wyoming, Fresno State, Kansas, Kansas State, Stanford, Fiesta Bowl, Colorado, Hawaii, Montana, Texas Tech, Utah State, USC, TicketsWest, Ticket Alternative, RG Properties, Ticket Atlantic, Knoxville Tickets, Ottawa Senators (Capital Tickets).• Successful in a highly competitive business environment.• Relationship based Sales ProfessionalSKILLS INCLUDEContract Negotiation Proposal CreationOnsite Presentations ROI CreationRFP Responses and strategies Cold CallingNew Business Development Lead Generation Superior Client Relations Sales Process ManagementSuccessful Sales StrategiesSuperior Communicator

Las Vegas, Nv, Us

• Responsible for implementing and managing the day to day operations of UNLV Tickets, the universities ticketing brand and in-house ticketing solution.• Responsible for managing sales organization for UNLVtickets, including managing all client relationships, sales lead generation and contract administration.• Designed, implemented and managed 40 Seat Call Center• Assisted in Design and Functionality of the UNLV Tickets Website.• Developed financial plans and annual budgets for UNLV Tickets.• Designed and implemented policies and procedures for UNLV Tickets.• Negotiated and implemented all telecommunications for UNLVtickets with Emabarq of Nevada for the Option 61 PBX Phone Switch at Sam Boyd Stadium with Symposium Express.• Created all client and outlet agreements.• Created and implemented UNLVtickets Regional ticketing, which currently has 15 casinos in Las Vegas, including the Boyd Gaming Group, Station Casinos, and also includes the City of Henderson.• Created and managed client support group UNLV and its regional ticketing clients. • Management of the UNLV Athletics Ticketing Organization, • Generated of 9.5 million dollars of new net revenues for the university as of February of 2010.

Costa Mesa, California, Us

• Sales Manager for Las Vegas, Arizona, New Mexico.• Responsible for all Client Services, Operations, and Technicians.• Customer trouble shooting and problem solving• Office Manager, responsible for office operations and supply ordering,• Start up company, secured 40% of the market share from the primary competition within 12 months. • Increased ticket sales from 100,000 annually to 400,000 in 12 months.• Budget and P&L and Settlement Responsibility• Responsible for sales and contract negotiations.• Responsible for securing new outlet partner in new and existing markets.• Responsible for signing the following venues to ticketing contracts, All Station Casinos, Stratosphere Hotel and Casino, UNLV Performing Arts Center, Super Summer Theater, Las Vegas Motor Speedway, June Fest, Elmore Sports, The Regent Hotel Casino, The Riviera Hotel Casino, Texas Treasure Cruise Line• Responsible for signing the following retail chains to outlet contracts: Mail Boxes Etc., Station Casinos, Galleria Mall, Mr. Bills Pipe and Tobacco, Western Warehouse, Play it Again Sports. • Computerized programming and reports (ADVANTIX SQL)• Assisted in developing Marketing programs with Cox Communications, Infinity Broadcasting, Lotus Broadcasting, and Station Casinos.• Developing incentive programs for the call center and outlet partners.• Organized and distribute and designed monthly event guides for retail outlets.• Assisted in developing in implementing envelope stuffer programs to create greater awareness of upcoming events and promotions.• Acted as Primary Voice talent for all Tickets.com commercials and all telephone sales for the 2002 Salt Lake City Winter Olympic Games.

Las Vegas, Nv, Us

• Facilitate all entertainment contracts - Concerts, Lounge Acts.• Negotiate costs on all contracted services.• Responsible for event settlement • Create event critique of all entertainment events• Responsible for all accounts payable, as well as monthly profit and loss statements for the department• Reduced Call Center abandoned rate from 35% to 2.5% within two months without any increase in staffing.• Responsible for ticket operations for the 1,000 seat Lord of the Dance Theater.• Quadrupled Sales revenue from 1998 to 1999 while maintaining same staffing levels.• Computerized programming and reports• Oversee daily revenue intake• Responsible for customer satisfaction and problem resolution.