To provide an effective information technology support system to the department as well as to control/operate computers, networking needs, programming tasks related to the installation and maintenance of computer hardware and software.

Responsible fro providing all aspects of technical support to end users within the constraints of the technical processes, thereby ensuring stability and maximal availability of infrastructure components in the unit.

Responsibilities: -Helpdesk administration, IT telephonic support, IT onsite support and remote assistance-Server Administration, Patch deployment, Workstation preparation, printer and new hardware installations-Providing hardware, software, LAN, WAN and onsite support to Flamingo Casino Kimberley -Training staff on Casino System and Microsoft Operating System End-User Applications; -Financial Systems first line support and liaison with the End-User and Application stakeholders-Vendor and contracted service providers management and SLA management-Purchasing new IT equipment and IT asset management -Project management and planning for all new IT related project and implantation of new technology-Manage project for the rollout of Business systems and training; -Provide end-user assistance with IT solutions and systems in the Casino. -Compile monthly reports on the IT systems and IT systems availability

Responsibilities: -Helpdesk administration, telephonic support and remote assistance-Providing hardware, software, LAN, WAN and onsite support to customers-Support to organizations such as Game, Dion, Makro, Boxer, Edcon, Engen Petroleum Ltd, Pick ‘n Pay -Corporate, Pick ‘n Pay Franchise and Pep Stores.-Support from Financial to Retail to Desktop. Basic assembly and testing of the ATM, Speedpoint, POS Programs. Various fuel dispensing controller systems with integrated POS facilities as used by the petroleum companies (Engen & Shell) Retail Specialized solutions support.-Purchasing of IT equipment and keeping inventory of all IT equipment. Maintenance on Kronos Clock system at EDCON Retail Stores.

Responsibilities: -Helpdesk administration, telephonic support and remote assistance-Providing hardware, software, LAN, WAN and onsite support to the provincial library service, community libraries and regional offices.-Identifying problems and liaising with the correct stakeholders to solve it.-Doing needs analysis and providing the requirements for the designing of new databases and programs needed -at provincial library service, community libraries and regional offices.-Providing the necessary reports for management and planning of IT maintenance trips to public libraries and regional offices.-Purchasing of IT equipment and keeping inventory of all IT equipment. -General repair of computer and implementing new hardware and software technologies-Implementation of Information and Communication Technology at Head Office, District Offices, Community Libraries DSAC-Troubleshooting and repairing equipment at the Department of Sport, Arts and Culture and community libraries and District Offices-Responsible for maintaining the effective operating of the WAN and LAN of the -Department of Sport, Arts and Culture and District Offices and Community Libraries