Michael Sergi Email & Phone Number

Gretna, La, Us

New Orleans, Louisiana, United States

Belle Chasse, Louisiana, United States

• Apply technical training and knowledge to perform structural maintenance, corrosion control, preventative maintenance on aircrafts• Coordinate maintenance schedule with other shops to meet operational needs• Ability to manage heavy workload and prioritize assigned tasks in efficient manner• Respond to natural disasters, other federal/state activities

New Orleans, Louisiana, United States

Contracted Consultant Ochsner Health System• Deploy various types of computer hardware in newly acquired, constructed, and renovated medical clinics• Provide on-site, end-user support to existing medical clinics within south gulf region• Work in a strongly team-oriented environment• Coordinate with supervision and senior management to fulfill rapidly changing mission requirements• Provide first level technical support via troubleshooting, problem resolution and problem escalation.• Troubleshoot hardware and software problems of newly deployed hardware.• Work in warehouse, construction site, and active medical clinic environments.

New Orleans, Louisiana, United States

• Worked with Louisiana Department of Health as part of COVID HQ taskforce• Reviewed over 40,000 COVID vaccination records for accuracy and completeness• Corrected over 9,000 records in the Louisiana Immunization Network• Meticulously assisted an audit of Research Electronic Data Capture application by identifying and correcting over 6,000 records• Conducted a review of over 16,000 vaccination lot numbers to ensure data integrity of inventory and recall management which directly contributed to administration of over 5 million vaccine doses across all 64 Louisiana parishes• Provided support during 2020 hurricane season in commodity and supply distribution taskforce• Assisted warehouse operations, distributing supplies and hot food around Louisiana as part of the Federal COVID Support Mission• Provided support during 2021 hurricane season in Governor’s Office of Homeland Security and Emergency Preparedness• Assisted LA’s generator distribution taskforce• Created user friendly dashboard to track inventory of generators across 4 separate organizations• Tracked inventories and provided support in data auditing, entry, and analysis

Harahan, Louisiana, United States

• Provided superior customer and technical support• Provided in-store technical support while building lasting relations with clients• Informed customers about issue resolution process• Worked with customers having data connectivity issues• Maintained efficient turn-around times with repairs and other support• Sold products and services that best fit client needs

Bachelor Of Science - Bs, Computer Science

• Initially started at UNO as a dual-enroll student during senior year of high school • Transferred degree program to B.S Computer Science.

High School Diploma, College/University Preparatory And Advanced High School/Secondary Diploma Program

Activities and Societies: Varsity Football, AFJROTC, YoungLife