Presales Systems Engineer
Current
Nov 2021 - Present
AeroLeads people directory · profile
Michael Serra Email & Phone Number
Pre-Sales System Engineer at Arctic Wolf
at
Arctic Wolf
2 work emails found
@osii.com
2 phones found area 763
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 100%
Current company
Role
Pre-Sales System Engineer at Arctic Wolf
Location
Minneapolis, Minnesota, United States
Who is Michael Serra? Overview
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Quick answer
Michael Serra is listed as Pre-Sales System Engineer at Arctic Wolf at Arctic Wolf, based in Minneapolis, Minnesota, United States. AeroLeads shows a work email signal at osii.com, phone signal with area code 763, and a matched LinkedIn profile for Michael Serra.
Michael Serra previously worked as PreSales Systems Engineer at Arctic Wolf and Pre-Sales Solutions Engineer at Global Traffic Technologies, Llc. Michael Serra holds Bachelor Of Science (B.S.), Mechanical Engineering And Computer Science from University Of Minnesota.
Company email context
Email format at Arctic Wolf
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{first_initial}{last}@osii.com
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AeroLeads found 2 current-domain work email signals for Michael Serra. Compare company email patterns before reaching out.
Profile bio
About Michael Serra
Michael Serra is a Pre-Sales System Engineer at Arctic Wolf at Arctic Wolf. He possess expertise in microsoft office, microsoft excel, engineering, mechanical engineering, customer service and 5 more skills.
Listed skills include Microsoft Office, Microsoft Excel, Engineering, Mechanical Engineering, and 6 others.
Current workplace
Michael Serra's current company
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6 roles
Michael Serra work experience
A career timeline built from the work history available for this profile.
Pre-Sales Solutions Engineer
- Demonstrate the value proposition of Opticom solutions through customized product demonstrations.
- Through client engagement, understand and document the client’s technology and traffic infrastructure and in conjunction with product management and product development, identify a client-specific solution, including a.
- Identify all technical issues with assigned accounts, ensuring the highest level of customer satisfaction through all stages of the sales process.
- Act as the key conduit between the field and product management/product development/client services with regard to new innovations, features, methods, etc.
- Assist in responding verbally and in writing to functional and technical elements of RFIs/RFPs. Serve as a first reviewer of prepared proposals.
- Understand and articulate the benefits of Opticom solutions to all levels in a client organization.
Mar 2019 - Nov 2021
Senior Solutions Engineer
- Responsible to provide Senior technical expertise on business development inquiries for SCADA, Generation Management, Transmission Management, Advanced Distribution Management, Outage Management and Distributive Energy.
- Technical lead in designing, proposing and contracting over 20 customer system solutions in 2017-2018, including 6 high-profile, multi-million dollar projects
- Evaluate thousands of customer requirements in formal RFP’s to determine software compliance, propose optimized solutions, and align development needs with the product road-map.
- Provide training and perform quality assessments for entry level solutions engineers on system design, proposal, and contract processes
- Travel to customer sites and trade-shows to present and discuss the latest product advancements
Aug 2017 - Mar 2019
Solutions Engineer
- Responsible to provide technical expertise and evaluation of business development for SCADA software systems
- Design system architecture and specification drawings for proposed systems
- Provide demonstrations of latest product advancements to new and existing customers
- Deliver technical responses and clarifications to system requirements in formal proposals
- Travel to customer sites and trade shows to present product functionalities
Jul 2016 - Aug 2017
Project Engineer
- Responsible to design, integrate and implement SCADA software systems for utility companies worldwide
- Assessed and resolved customer issues with software configurations and delegation with development department
- Coded custom scripts and calculations to implement specific customer requirements
- Managed multiple projects at a time that have been valued up to $550,000
- Trained in new hire employees and customers on software fundamentals and new products
- Collaborated internationally with the OSI India office to train their engineers on producing SCADA systems
Jun 2014 - Jul 2016
Design And Manufacturing Intern
- Responsible for redesigning the emergency brake of the Servo-Electric Load Frame
- Designed and constructed testing equipment for a spinal implant
- Collaborated with an international, multilingual engineering team
- Analyzed the medical device industry and compiled a list of over 1,500 potential clients
- Created application notes and newsletters in English
- Utilized Solid Edge CAD software for project design and development
Jun 2013 - Aug 2013
1 education record
Michael Serra education
-
University Of Minnesota
FAQ
Frequently asked questions about Michael Serra
Quick answers generated from the profile data available on this page.
What company does Michael Serra work for?
Michael Serra works for Arctic Wolf.
What is Michael Serra's role at Arctic Wolf?
Michael Serra is listed as Pre-Sales System Engineer at Arctic Wolf at Arctic Wolf.
What is Michael Serra's email address?
AeroLeads has found 2 work email signals at @osii.com for Michael Serra at Arctic Wolf.
What is Michael Serra's phone number?
AeroLeads has found 2 phone signal(s) with area code 763 for Michael Serra at Arctic Wolf.
Where is Michael Serra based?
Michael Serra is based in Minneapolis, Minnesota, United States while working with Arctic Wolf.
What companies has Michael Serra worked for?
Michael Serra has worked for Arctic Wolf, Global Traffic Technologies, Llc, Open Systems International, and Thelkin Ag.
How can I contact Michael Serra?
You can use AeroLeads to view verified contact signals for Michael Serra at Arctic Wolf, including work email, phone, and LinkedIn data when available.
What schools did Michael Serra attend?
Michael Serra holds Bachelor Of Science (B.S.), Mechanical Engineering And Computer Science from University Of Minnesota.
What skills is Michael Serra known for?
Michael Serra is listed with skills including Microsoft Office, Microsoft Excel, Engineering, Mechanical Engineering, Customer Service, Scada, Matlab, and Testing.
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