Supervise & implement the billing & invoicing of all client accounts. Collecting & analyzing of all purchasing & shipping data. Preparation of invoices in line with federal export regulations. Revise and update invoice documents. Maintain and organize all shipping records & management reports

Oversee the operation of the staffs of up to 100 team members in Attractions Operations, Entrance Operations as well as Parking & Transportation. Manage daily labor budgets of up to 500 hours. Direct & coach team members. Guest/Customer Service. Coordinate team member development program. Manage 3D inventory for Attractions Operations. Enforce safety, health and security protocols. Oversee & coach team members to improve sales in Entrance Operations as well as Parking & Transportation. Test & implement virtual queue procedures for Attraction Operations. Oversee regulatory training for multiple locations

Train new hire and transfer team members at multiple locations. Revised training outlines, assessments & standard operating procedures. Create & implement mentor programs. Administer yearly refresher training and assessments. Revised safety protocols for evacuations & emergency situations. Create & manage training schedules

Provide guest/customer service. Operate shows & attractions safely and efficiently. Maintain a safe & clean work environment. Work with large teams to overcome challenging obstacles