Michael Settle Email & Phone Number

St Louis, MO

• Customer Service / Production Support team lead, acting as triage, responsible for determining which Remedy tickets would be transitioned off-shore, and which ones due to corporate security policies (or federal trade.
• Applications include COBOL mail-order and home-delivery pharmacy / prescription management, and
• TOLAS (Sage) warehouse and raw-material inventory system written primarily in Basic and COBOL utilizing EDI and remote access.
• HP Itanium OpenVMS environment with Release Management and Change Control Review procedures using Remedy tickets and HP QC defect tracking in conjunction with Business Analysis Teams.
• Converted legacy VAX Datatrieve reports to Teradata SQL Assistant queries for legal department.

Bentonville, AR

• On Global HR Team for the People Systems Group of ISD, initially in Customer Service / Production Support group for first year helping clients with their payroll, PeopleSoft/SQR, and other data issues using DB2/SQL and.
• Often represented changes and new development before department Change Review Board in showing results of both functional and non-functional testing phases.
• Next five months as Lawson HR SysAdmin using DB2 on AIX and z/OS.
• Last four months as COBOL/DB2/SQL developer on mainframe using Librarian, Platinum, and other tools in order to facilitate flow of PeopleSoft/Lawson data to Teradata HR Data Warehouse.

Maryland Heights, MO

• As member of Quality Assurance team, created Test Plans and Test Cases for Unix and OS/390 platforms using TSO, DB2, SQL, FileAid, QMF, etc. to aid in ‘Go/No Go’ decision of new or modified apps based upon controlled.
• As QA tester on data warehouse team, ensured no software defects, nor any requirements gaps found when transitioning to staging area prior releasing to production.
• Created ODBC files as necessary to utilize Teradata’s SQL Assistant on all three platforms.
• As member of Developer Team, created and maintained C and Cobol programs running on VMS platform using CDDL, DCL, and various DEC Set tools.

Rogers, AR

• Project leader responsible for converting Germany plant from Deutschmarks to Euro currency, entailing coordinating efforts between offsite coding team, in-house QA testing team, and overseas implementation and user.
• Also developed interface between ASK shipping modules and UPS automated shipping platform using Cognos.
• Created several Fortran and Cognos reporting programs to print custom forms with graphics, as well as labels and barcodes using Zebra printers.

Houston, Texas Area

• Client: Northern Telecom, Inc. - Member of team providing the security changes (as well as day-to-day support) to the Service Tracking and Repair System made necessary by Nortel_s divesting itself of this product to an.
• Client: Fleetwood Enterprises - Member of team developing the COBOL/Powerhouse interface to implement ARI TradeRoute EDI package on a DEC/Alpha system.