• Customer Service / Production Support team lead, acting as triage, responsible for determining which Remedy tickets would be transitioned off-shore, and which ones due to corporate security policies (or federal trade restrictions) had to be worked in-house; • Applications include COBOL mail-order and home-delivery pharmacy / prescription management, and• TOLAS (Sage) warehouse and raw-material inventory system written primarily in Basic and COBOL utilizing EDI and remote access.• HP Itanium OpenVMS environment with Release Management and Change Control Review procedures using Remedy tickets and HP QC defect tracking in conjunction with Business Analysis Teams.• Converted legacy VAX Datatrieve reports to Teradata SQL Assistant queries for legal department.

• On Global HR Team for the People Systems Group of ISD, initially in Customer Service / Production Support group for first year helping clients with their payroll, PeopleSoft/SQR, and other data issues using DB2/SQL and QMF/Windows.• Often represented changes and new development before department Change Review Board in showing results of both functional and non-functional testing phases.• Next five months as Lawson HR SysAdmin using DB2 on AIX and z/OS.• Last four months as COBOL/DB2/SQL developer on mainframe using Librarian, Platinum, and other tools in order to facilitate flow of PeopleSoft/Lawson data to Teradata HR Data Warehouse.

• As member of Quality Assurance team, created Test Plans and Test Cases for Unix and OS/390 platforms using TSO, DB2, SQL, FileAid, QMF, etc. to aid in ‘Go/No Go’ decision of new or modified apps based upon controlled testing regimen.• As QA tester on data warehouse team, ensured no software defects, nor any requirements gaps found when transitioning to staging area prior releasing to production.• Created ODBC files as necessary to utilize Teradata’s SQL Assistant on all three platforms.• As member of Developer Team, created and maintained C and Cobol programs running on VMS platform using CDDL, DCL, and various DEC Set tools.

• Project leader responsible for converting Germany plant from Deutschmarks to Euro currency, entailing coordinating efforts between offsite coding team, in-house QA testing team, and overseas implementation and user acceptance teams.• Also developed interface between ASK shipping modules and UPS automated shipping platform using Cognos. • Created several Fortran and Cognos reporting programs to print custom forms with graphics, as well as labels and barcodes using Zebra printers.

• Client: Northern Telecom, Inc. - Member of team providing the security changes (as well as day-to-day support) to the Service Tracking and Repair System made necessary by Nortel_s divesting itself of this product to an outside company; applications were in Powerhouse and COBOL, with FTP to UNIX servers.• Client: Fleetwood Enterprises - Member of team developing the COBOL/Powerhouse interface to implement ARI TradeRoute EDI package on a DEC/Alpha system.