Develop mechanisms for monitoring project progress and problem resolution with project managers, line managers, and clients. Develop budgets and schedules to meet contractual/project requirements for an assigned portion of a program, participating in and establishing and defining program plan requirements, and monitoring and reporting performance against plans to ensure that contractual, cost and schedule objectives are met.Solves routine problems of limited scope and complexity following established policies and procedures.Follows specific, detailed instructions.

Daily maintenance of computing systems: Utilized advanced troubleshooting and problem resolution skills. Applied knowledge gained from Google IT Support Professional Certificate to optimize systemperformance.Supported other departments with technical issues: Provided remote desktop support for efficient problem resolution. Implemented software installation and updates according to best practices from Google IT Supportcourses.Supported senior developers with coding workload: Collaborated on coding tasks, contributing to the overall development workflow. Applied software automation principles learned in the Google IT Support Professional Certificate. Prepared devices through imaging for remote employees: Ensured system upgrades and installations using acquired skills from the Google IT Support ProfessionalCertificate. Implemented advanced threat detection measures to enhance cybersecurity.