Michael Sferro, Cude

Michael Sferro, Cude Email and Phone Number

President and CEO @ Towpath Credit Union
Akron, OH, US
Michael Sferro, Cude's Location
Akron, Ohio, United States, United States
Michael Sferro, Cude's Contact Details

Michael Sferro, Cude work email

Michael Sferro, Cude personal email

n/a
About Michael Sferro, Cude

Accomplished and tenured executive, leading countless teams to perform beyond expectations to deliver world class experiences and exceptional business results.As President/CEO of Towpath Credit Union, I lead our strategic direction and ensure our operational and business metrics are met. Empowers direct reports to make decisions founded on the collective goals as a Credit Union. Communicates proactively, anticipating roadblocks to success before they arise. Specialties: Creative solutionsStrategic planningAsset-Liability ManagementBudgeting and forecastingGoal planning and incentive plan constructionProblem solvingLeading with passion and determinationSeeing the big picture while managing every small detailMotivating large teams toward a common goalConsultative sellingProactive communication

Michael Sferro, Cude's Current Company Details
Towpath Credit Union

Towpath Credit Union

View
President and CEO
Akron, OH, US
Website:
towpathcu.com
Employees:
46
Michael Sferro, Cude Work Experience Details
  • Towpath Credit Union
    President And Ceo
    Towpath Credit Union
    Akron, Oh, Us
  • Towpath Credit Union
    President & Ceo
    Towpath Credit Union Jan 2023 - Present
    Fairlawn, Oh, Us
  • Towpath Credit Union
    President
    Towpath Credit Union Jan 2022 - Jan 2023
    Fairlawn, Oh, Us
  • Towpath Credit Union
    Executive Vice President
    Towpath Credit Union Jul 2020 - Jan 2022
    Fairlawn, Oh, Us
    Reports directly to the President/CEO. Lead Retail, Operations, Lending, Card Services, Member Solutions (collections and loan servicing), and Marketing. Responsible for all revenue generating activities. Spearheaded a company-wide restructure in 2019 to align the business to grow strategically and respond to the quickly evolving financial services landscape. Develops and implements company-wide strategic planning, balancing the big-picture with the smallest details. Leads a highly competent team of Directors in a collaborative and supportive manner. A credit-union advocate, focused on balancing business results with our people-helping-people philosophy. Passionate believer in local financial institutions that are based in the communities they serve.
  • Towpath Credit Union
    Senior Vice President
    Towpath Credit Union Jan 2019 - Jul 2020
    Fairlawn, Oh, Us
    Lead consumer lending, mortgage, commercial lending, operations, retail, collections/member solutions, call centers, credit card, quality control, and development. Provides strategic leadership and direction to guide our business to continued growth and enhanced product offerings. Led restructuring to increase operational efficiencies and deliver on consistent member experience standards. Ensures the purpose and mission of the credit union is carried out every day in every delivery channel: in our branches, virtually on towpathcu.com, or via our highly-trained call center team. Reports directly to President/CEO and accountable for the overall growth and engagement of our lending & deposit portfolios.
  • Towpath Credit Union
    Vice President Of Lending
    Towpath Credit Union Apr 2014 - Jan 2019
    Fairlawn, Oh, Us
    As Vice President of Lending, I lead and manage: Consumer Lending, Underwriting, Quality Control, Mortgage, Marketing, MasterCard Credit, Lending Operations, and our Member and Business Development Departments. I have built our Member Experience platform from the ground up and implemented service delivery standards to differentiate our organization in a saturated market. I lead our efforts to grow our loan book while managing runoff and credit risk. Deliver goals around production, yield, and credit quality. I am passionate about developing my team, and invest my time heavily in the development of my staff to help them in their career development.
  • Firstmerit Bank
    Assistant Vice President
    Firstmerit Bank Apr 2013 - Apr 2014
    Akron, Oh, Us
    Citizens Bank is now part of FirstMerit Bank.
  • Citizens Bank - Michigan, Ohio And Wisconsin
    Asst. Vice President
    Citizens Bank - Michigan, Ohio And Wisconsin Sep 2010 - Apr 2013
    Akron, Oh, Us
    Citizens Bank is now part of FirstMerit Bank
  • Keybank
    Offcer/ Avp
    Keybank Jul 2009 - Sep 2010
    Cleveland , Ohio, Us
  • Fifth Third Bank
    Financial Center Manager/ Officer
    Fifth Third Bank May 2004 - Jul 2009
    Cincinnati, Ohio, Us
  • Bank One
    Teller
    Bank One 2000 - 2004

Michael Sferro, Cude Skills

Banking Consumer Lending Small Business Lending Credit Loans Mortgage Banking Management Commercial Lending Retail Banking Finance Customer Service Leadership Mortgage Lending Commercial Banking Credit Analysis Portfolio Management Loan Origination Cross Selling Budgets Creative Solutions Financial Analysis Underwriting Investments Treasury Management

Michael Sferro, Cude Education Details

  • Ohio University
    Ohio University
    Business

Frequently Asked Questions about Michael Sferro, Cude

What company does Michael Sferro, Cude work for?

Michael Sferro, Cude works for Towpath Credit Union

What is Michael Sferro, Cude's role at the current company?

Michael Sferro, Cude's current role is President and CEO.

What is Michael Sferro, Cude's email address?

Michael Sferro, Cude's email address is cm****@****hcu.com

What schools did Michael Sferro, Cude attend?

Michael Sferro, Cude attended Ohio University.

What skills is Michael Sferro, Cude known for?

Michael Sferro, Cude has skills like Banking, Consumer Lending, Small Business Lending, Credit, Loans, Mortgage Banking, Management, Commercial Lending, Retail Banking, Finance, Customer Service, Leadership.

Who are Michael Sferro, Cude's colleagues?

Michael Sferro, Cude's colleagues are Lisa Dawson, Kayla Vance, Andrew Yunker, Samantha C., Dani G., Rebecca Hounshel-Miller, Dejan Pejic.

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