Michael Sheppard

Michael Sheppard Email and Phone Number

Director of Client Services and IT Manager at University of Chicago Hospital and Health Sciences @ HCTec
Chicago, IL, US
Michael Sheppard's Location
Greater Chicago Area, United States, United States
Michael Sheppard's Contact Details
About Michael Sheppard

Effective and knowledgably driven professional with a proven record of exceeding company expectations, managing employees and accounts, and increasing revenue and moral. Established track record in defining business models, market specific strategies, process development and improvement, web design, information technology security, network infrastructure, access management, scripting and programming. Strengths include but are not limited to: a strong ability to learn and retain information, tenacious organizational craft, extensive relationship building skills with sound communication, resourceful and proactive when dealing with objections, complications, process improvement, and technical skills, a superb team builder and worker, and extreme exertion of loyalty to the company.

Michael Sheppard's Current Company Details
HCTec

Hctec

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Director of Client Services and IT Manager at University of Chicago Hospital and Health Sciences
Chicago, IL, US
Employees:
564
Michael Sheppard Work Experience Details
  • Hctec
    Director Of Client Services And It Manager At University Of Chicago Hospital And Health Sciences
    Hctec
    Chicago, Il, Us
  • Hctec
    Director Of Client Services / It Manager At University Of Chicago Hospital And Health Sciences
    Hctec Aug 2019 - Present
    Brentwood, Tennessee, Us
    Responsible for directing and leading projects, customer relationship management, implementation support, operational reporting and support, and process development and improvement. This entailed running and managing a team of people to support the client and their respective departments in numerous ways. Continual interaction and assistance with Directors, Team Leads, and important contacts, including HR and HRIS, all IT Technology Teams, all Clinical Teams, and any other business units. Create, communicate, and manage implementation of projects and project plans. Knowledge of numerous programs and technologies required to assist with these numerous teams. Work closely with client and teams to formulate knowledge and use of technical tools and programs (SSO, Access Request Forms, Authentication Processes, ServiceNow Changes, and Epic Access, Changes and Workflow)
  • Rennova Health, Inc. (Rnva)
    Regional Sales Manager/It Specialist
    Rennova Health, Inc. (Rnva) Jan 2014 - Aug 2019
    West Palm Beach, Fl, Us
    Manage sales team throughout my region, generating leads for my team through multiple tools, colleagues and industry data. Calling on Hospital Systems (Main), Internists, Psychologists, Pain Management, Orthopedics, Rehabs/Addiction Professionals, OB/GYN’s, EAP programs, and others that could use our products or services. Sold customizable, integrated options and solutions with multiple verticals including; IT software (EMR/EHR and LIS software), medical devices, diagnostic testing, and revenue cycle management. Worked closely with Director of Marketing, launched SharePoint and created all the training modules for the different verticals, created marketing materials, found and choose events, tradeshows, and conventions, created marketing promotions and networking events, and created sales training and marketing materials. Created company website, worked with HIMSS on our custom security and infrastructure. Created our remote program and authentication process.  Most accounts signed in a one year period in history of company Rookie of the year 100% Club Created training modules for all aspects and verticals of company including: Business Strategy, Services Overview, Toxicology, Clinical Testing, Esoteric Lab Services, Technology Solutions, Medical Mime (EMR), CollabRx (Cancer Testing), Clinlab (LIS Software), Advantage (Customer Online Portal), Medical Billing Choices, Platinum Finanical (Investing), Customer Service Overview, Compliance, and Brand and Marketing
  • Soft Landing Labs
    Director Of Sales And Marketing
    Soft Landing Labs Feb 2012 - Jan 2014
    Responsible for all aspects of sales, marketing, and technical issues. Responsible for managing sales team, acquiring new accounts, and keeping existing accounts. Focused sales efforts by performing market and industry research to obtain leads for team and establish new accounts. Required to meet certain monthly quota for team. Performed lead prospecting and forecasting. Responsible for all marketing and presenting at tradeshows and conventions, and also speaking at events and summits. Created website and responsible for security and access solutions.
  • Hytec Computers
    Owner/Ceo
    Hytec Computers Jan 2009 - Jan 2012
    Managed and overlooked all employee technical work and sales. Responsible for developing and coordinating sales and technical performance and future goals within our market. Conducted sales and technical training and quarterly reviews. Worked with employees on all business to business sales and maintenance of accounts, including all technical aspects pertaining to the client. Performed all inventory management, purchasing and ordering. Worked with businesses to help with security, including cloud services, identity and access management, RBAC programs, network infrastructure, remote access, and all privileged account management.

Michael Sheppard Skills

Sales Marketing Strategy Management Sales Management New Business Development Marketing Business Development Customer Service It Management Retaining Customers Team Building Training Business To Business B2b Marketing Increasing Brand Awareness Project Management Sales Process Drug Testing Information Technology Strategic Planning Microsoft Office Medical Devices Contract Negotiation Social Media Marketing Direct Sales Market Research Market Analysis International Relations Psychological Assessment Psychology Drug Safety It Solutions Business Strategy Business Analysis Leadership Sales Operations Account Management Cold Calling Public Speaking Healthcare Coaching Event Planning Social Media Forecasting Microsoft Excel Negotiation Trade Shows Leadership Development Strategy Managed Care

Michael Sheppard Education Details

  • University Of Colorado Boulder
    University Of Colorado Boulder
    Marketing
  • North Central College
    North Central College
    Business Management

Frequently Asked Questions about Michael Sheppard

What company does Michael Sheppard work for?

Michael Sheppard works for Hctec

What is Michael Sheppard's role at the current company?

Michael Sheppard's current role is Director of Client Services and IT Manager at University of Chicago Hospital and Health Sciences.

What is Michael Sheppard's email address?

Michael Sheppard's email address is ms****@****ers.com

What schools did Michael Sheppard attend?

Michael Sheppard attended University Of Colorado Boulder, North Central College.

What skills is Michael Sheppard known for?

Michael Sheppard has skills like Sales, Marketing Strategy, Management, Sales Management, New Business Development, Marketing, Business Development, Customer Service, It Management, Retaining Customers, Team Building, Training.

Who are Michael Sheppard's colleagues?

Michael Sheppard's colleagues are Nathan Ledwitch, Pedro Lopez, Rachael Stephens, Jo Loflin, Beth C., Kelsey Cooper, Karl Moore.

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