Michael Shields
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Michael Shields Email & Phone Number

Customer Service Representative at Markem Imaje Business Group at Markem Imaje Business Group
Location: Darwen, England, United Kingdom 5 work roles 1 school
1 work email found @markem-imaje.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email m****@markem-imaje.com
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Current company
Role
Customer Service Representative at Markem Imaje Business Group
Location
Darwen, England, United Kingdom
Company size

Who is Michael Shields? Overview

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Quick answer

Michael Shields is listed as Customer Service Representative at Markem Imaje Business Group at Markem Imaje Business Group, a company with 2351 employees, based in Darwen, England, United Kingdom. AeroLeads shows a work email signal at markem-imaje.com and a matched LinkedIn profile for Michael Shields.

Michael Shields previously worked as Customer Service Representative at Markem Imaje Business Group and Census Collector at Office Of National Statistics. Michael Shields holds Part Cipd Qualified, Human Resources from College.

Company email context

Email format at Markem Imaje Business Group

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{first_initial}{last}@markem-imaje.com
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Profile bio

About Michael Shields

I have over 6 year working the Hr environment providing high quality advice and support to a range of stakeholders, and more recently using the principles of Lean/Six Sigma and DMAIC to identify and deliver process improvement activities.I'm committed to delivering the highest standards of customer service, I enjoy working with teams and use an inclusive management style to build engagement and commitmentKey skills and experience:- Providing advice and support to a range of customers across a range of hr processes and policy- Successfully managed a number of teams- Delivered a number of customer centric improvements which have delivered "bottom line benefit" - Excellent communication and influencing skills- Highly organised, able to deal with a range of competing priorties- Enjoys challenging what we do and how it can be done better- Develops positive working relationships with all stakeholders as a foundation to manage changeSpecialties: Providing Hr policy advice and supportIdentifying and delivering process improvementStakeholder managementUsing the principles of project managementLeading & motivating teamsManaging change

Listed skills include Change Management, Human Resources, and Process Improvement.

Current workplace

Michael Shields's current company

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Markem Imaje Business Group
Markem Imaje Business Group
Customer Service Representative at Markem Imaje Business Group
vernier, geneva, switzerland
Employees
2351
AeroLeads page
5 roles

Michael Shields work experience

A career timeline built from the work history available for this profile.

Customer Service Representative

Current

Eccles, Machester

To manage the shipment of customer orders through the whole of the supply chain

Jul 2011 - Present

Census Collector

To encourage completion and collection the 2011 census forms. To plan and deliver a significant improvement in response rates to hit stretching targets

Apr 2011 - May 2011

Continuous Improvement Manager, Hr Services

Post Office Hr Service Centre, Farnworth

Trained in the principles of continuous improvement - lean, six sigma and DMAIC to green- belt level, with a track record of delivering excellent customer service and value adding process improvements; Duties/Responsibilities: To act as the expert in terms of providing advice on prioritising and approaching process improvement within the Agent Services.

Jun 2009 - Feb 2011

Team Leader/ Hr Customer Service Advisor

- Implemented a new electronic expenses process in Post Office Ltd- Reduced the levels of unknown absences from 10% to 3.5%- Increased team efficiency by 15% by reducing resource and taking in new work- Led user acceptance testing for new managers intranet site- Input absence notifications into Hr sap system- Provided policy advice and support to line.

Mar 2008 - Jun 2009

Hr Customer Service Advisor

To provide professional advice and support to a range of customers, on differing types of contract in the following areas:Pay and conditionsAttendance managementExpensesRecruitmentConductGrievancesThe Hr Service Centre provided support to over 12000 sub postmasters and 9000 employeesKey skills included:Excellent listening skillsExcellent communication.

Feb 2005 - Mar 2008
Team & coworkers

Colleagues at Markem Imaje Business Group

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1 education record

Michael Shields education

  • College
    College
    Human Resources
FAQ

Frequently asked questions about Michael Shields

Quick answers generated from the profile data available on this page.

What company does Michael Shields work for?

Michael Shields works for Markem Imaje Business Group.

What is Michael Shields's role at Markem Imaje Business Group?

Michael Shields is listed as Customer Service Representative at Markem Imaje Business Group at Markem Imaje Business Group.

What is Michael Shields's email address?

AeroLeads has found 1 work email signal at @markem-imaje.com for Michael Shields at Markem Imaje Business Group.

Where is Michael Shields based?

Michael Shields is based in Darwen, England, United Kingdom while working with Markem Imaje Business Group.

What companies has Michael Shields worked for?

Michael Shields has worked for Markem Imaje Business Group, Office Of National Statistics, Post Office Hr Service Centre, Farnworth, Post Office, and Royal Mail.

Who are Michael Shields's colleagues at Markem Imaje Business Group?

Michael Shields's colleagues at Markem Imaje Business Group include Jessica Altamirano, Quỳnh Phương Đổng, Alice Yao, Jon Penvose, and Emmanuelle Pessey.

How can I contact Michael Shields?

You can use AeroLeads to view verified contact signals for Michael Shields at Markem Imaje Business Group, including work email, phone, and LinkedIn data when available.

What schools did Michael Shields attend?

Michael Shields holds Part Cipd Qualified, Human Resources from College.

What skills is Michael Shields known for?

Michael Shields is listed with skills including Change Management, Human Resources, and Process Improvement.

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