Michael Shipley

Michael Shipley Email and Phone Number

Retired Medicare Sales and Service leader @ Retired Professional
Harrisburg, PA, US
Michael Shipley's Location
Harrisburg, Pennsylvania, United States, United States
Michael Shipley's Contact Details

Michael Shipley personal email

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Michael Shipley phone numbers

About Michael Shipley

Strategic leader with passion for improving operational effectiveness, capturing market share, and increasing revenue. Highly adaptable professional known for developing high performing teams, identifying and leveraging individual strengths, and leading by example. Develop and successfully manage staff within team environment through exceptional relationship building skills. Create and maintain new product sales and marketing strategies to ensure continued growth and profitability. Manage collaborative team approaches to launch innovative solutions and drive organizational effectiveness. STAFF MANAGEMENT / TEAM DEVELOPMENT / MEDICARE COMPLIANCE / LEADERSHIP / BROKER MANAGEMENT / STRATEGY DEVELOPMENT / GO-TO-MARKET STRATEGY

Michael Shipley's Current Company Details
Retired Professional

Retired Professional

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Retired Medicare Sales and Service leader
Harrisburg, PA, US
Michael Shipley Work Experience Details
  • Retired Professional
    Retired Medicare Sales And Service Leader
    Retired Professional
    Harrisburg, Pa, Us
  • Highmark Inc.
    Director Of Medicare Group Sales And Service
    Highmark Inc. 2017 - Present
    Greater Pittsburgh Area
    Responsible for the implementation and administration of strategic activities related to client retention, growth, and profitability of existing accounts. Directed activities of new sales and service to ensure corporate objectives are met as they relate to the market management including external distribution channel relationships, competition, media and development of regional strategies. Oversee Medicare group sales and service team.
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  • Capital Blue Cross
    Director, Medicare Sales
    Capital Blue Cross 2009 - 2016
    Harrisburg, Pennsylvania Area
    Provided leadership and directly managed three unique channels; field sales team, call center team, and broker support team. Developed strategic plans and implemented strategies necessary to achieve sales goals. Fostered and maintained relationships with broker community and key distribution partners. Achieved membership growth across portfolio of Medicare product lines including Medicare Advantage, Medicare Supplement, and Medicare Prescription Drug; steadily grew membership from 5K to 60K+ members over 8-year period by developing multiple sale strategies, innovative product designs, and employment of strategic partnerships. Accomplished 100% Centers for Medicare & Medicare Services (CMS) compliance and audit pass rates with all government regulatory requirements for all sales teams by developing / maintaining written policies and procedures; internal audit and monitoring, and developing the training / testing program.
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  • Capital Blue Cross
    Manager, Medicare Sales
    Capital Blue Cross Aug 2003 - Oct 2009
    Harrisburg, Pennsylvania Area
    Continually conduct high level needs assessment, cost analysis and resource requirements relative to sales strategies and systems. Develop and implement Medicare Sales Department policies, guidelines and procedures; develop product portfolio training and ensures CMS marketing compliance. Assist in identifying, securing and implementing appropriate sales support technology including CRM systems. Staffing, including field sales, telemarketing (call center) and other staff recruitment, licensing, training, support; develop and oversee CMS compliant commission process for all sales distribution channels. Regularly assess pricing and competitive analysis by customer channel, and recommend strategies to improve market position, product quality, and potential cost reduction strategies. Identify and develop member retention efforts and measurements.
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  • Capital Blue Cross
    Manager, Training And Development, Research And Reporting
    Capital Blue Cross Nov 2002 - Aug 2003
    Harrisburg, Pennsylvania Area
    Developed and coordinated the corporate Sales professional skills curriculum to include effective listening, communication, sales presentation, and writing skills. Coordinated all aspects of market research required for successful implementation of sales initiatives. Supervised maintenance and ensured data integrity of the corporate Sales Department database system to confirm reports and analysis are credible, reliable, and a meaningful tool for senior management. Developed written sales department policies and guidelines, established timelines, and coordinated activities for the completion of the annual corporate membership forecast process for the commercial and Medicare product lines.
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  • Capital Bluecross
    Strategic Marketing Consultant
    Capital Bluecross Aug 2000 - Nov 2002
    Harrisburg, Pennsylvania Area
    Provided strategic analysis and reporting of significant market changes / trends to senior sales and marketing management. Managed all aspects of development, implementation, monitoring, and presentation of competitor information and demographic analysis, and annual membership forecast. Acquired, analyzed, and presented internal sales performance data used to develop recommendations to assist senior management with strategic planning and decision support.
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Michael Shipley Skills

Medicare Insurance Health Insurance Sales Team Building Medicaid Employee Benefits Managed Care Healthcare Hipaa Leadership Disability Insurance Strategic Planning Process Improvement Brokers Management Training Account Management Customer Service Medicare Advantage Medicare Supplements Call Centers

Michael Shipley Education Details

Frequently Asked Questions about Michael Shipley

What company does Michael Shipley work for?

Michael Shipley works for Retired Professional

What is Michael Shipley's role at the current company?

Michael Shipley's current role is Retired Medicare Sales and Service leader.

What is Michael Shipley's email address?

Michael Shipley's email address is sh****@****ast.net

What is Michael Shipley's direct phone number?

Michael Shipley's direct phone number is +171754*****

What schools did Michael Shipley attend?

Michael Shipley attended Penn State University, Towson University.

What skills is Michael Shipley known for?

Michael Shipley has skills like Medicare, Insurance, Health Insurance, Sales, Team Building, Medicaid, Employee Benefits, Managed Care, Healthcare, Hipaa, Leadership, Disability Insurance.

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