Michael Sideris Email & Phone Number

Newmarket, Ontario, Canada

• Manage daily operations with a team of 25 employees, maintain budget costs, while consistently surpassing sale targets by 10-15% and building a loyal clientele pipeline• Perform administrative tasks including accounting management, and employee payroll• Recruit and train all new hires while supervising a standard 25 staff team and fostering a motivating, and engaging work environment reducing employee turnover by 50%• Maintain 7+ supplier and vendor relationships, ordering and scheduling periodic inventory deliveries, regulating cash disbursements, and negotiating contracts/costs• Conduct daily facility inspections to assess cleanliness, ensure hygiene, health and safety compliance, and maintain company policies, regulations and food safety guidelines• Schedule weekly meetings to troubleshoot rising issues and ensure organizational efficiency

• Managed daily operations and company administrative duties • Booked, confirmed, and processed catering events for existing and new clientele• Verified and prepared catering invoices, function sheets, and event orders while maintaining an up-to-date sale enquiries record-keeping system• Collaborated with all departments ensuring client satisfaction and deadline targets• Created food and beverage menus, organized function space capacities and room set ups• Developed new business connections and executed new project designs to increase business volume

• Effectively led the restaurant ensuring excellent restaurant operations by consistently meeting all targets, goals, and objectives during my shifts• Created and managed shift schedules including delegating shift duties, assigning specific tasks and ensuring team members were fully prepared for upcoming shifts• Scheduled and managed training and development of team members• Sustained a positive work environment by recognizing/reinforcing staff accomplishments• Followed outlined inventory control procedures and guidelines• Maintained labour management budget oversight and schedule efficiency• Promoted a collaborative cultural environment with integrity and honesty• Exhibited citizenship behavior in response to all restaurant needs ensuring optimization

Toronto, Canada Area

• Served all guests with exceptional customer service in high volume circumstances • Conducted side duties and consistently maintained a clean working area• Processed and resolved customer complaints successfully

Toronto, Canada Area

• Performed administrative duties including writing reports and stock ordering• Upheld financial budgets, managing costs and expenses• Facilitated periodic employee training and development sessions• Organized seasonal company promotional events • Collaborated with senior level management in managing employee relations• Managed and processed customer complaints

Diploma, Tourism And Travel Services Management

Education record