Michael Siemon Email & Phone Number

Bangor, Michigan, Us

Menlo Park, Ca, Us

This position was to assist the Unemployment Insurance Agency of Michigan to process the extra claims brought on due to COVID-19.

Hanover, Md, Us

This position was a contract to inventory and assess computers for a new electronic medical records software for a hospital system. The contract ended early due to COVID-19.

St. Louis, Mo, Us

I was responsible for providing support to users including Nurses and Doctors via a trouble ticket system (Service-Now). I supported hardware and software necessary to access hospital and patient records. I also performed repairs and reimaging of devices in the environment including laptops, desktops, VoIP phones, android based software phones (Voalte), timeclocks, and zero clients.

Salt Lake City, Ut, Us

In this position I was in charge of all of the necessary setup for new users. This included purchasing equipment, setting up accounts in AD and Office 365, as well as managing users in Cisco Call Manager.I was also the head tech for all issues with the end users as well. Anything from printing to equipment issues was my responsibility.

Tustin, Ca, Us

I installed and manage two VMware ESXi 5.5 servers that host multiple Windows Server 2012 R2 virtual servers as well as their backup software.I administer the Windows Server 2012 R2 Active Directory (AD) domain.I help to administer our Office 365 hosted email accounts.I setup and troubleshoot computers for new and existing users.I research and purchase new technology equipment for my office.I setup and run the presentation equipment.I manage the asset management system for my office.

I was in charge of the tech support department where we handled the help desk needs of more then 12 different companies. I was appointed to and successfully built three servers and networks from the ground up. I also installed, configured, and maintained Microsoft Exchange Server as well as Microsoft SQL Server.

I entered as a Seasonal Artisan Technician repairing 4-cycle edgers and 4-cycle pressure washers. I was then promoted to the 2-cycle department repairing line trimmers and chainsaws. A further promotion took me to the Mechanical Artisan department repairing sewing machines, microwaves and carpet steam cleaners and vacuum cleaners.