Michael Silas Email and Phone Number

Provide quality support and individualized programming for service recipients.Ensure the health and safety of individuals, intervening immediately in unsafe situations.Develop positive rapport and safe, supportive relationships with individuals.Complete site-specific tasks and job responsibilities.Remain alert and ready to respond, actively engaging in preferred activities and interests.Assist individuals with activities of daily living.Safely transport individuals using personal or organization vehicles.Maintain a clean and sanitary environment.Ensure appropriate staffing ratios and notify supervisors of any issues.Complete required documentation, including daily logs, outcomes, and incident reports.

Safely and timely delivered packages and letters, adhering to company policies.Maintained vehicles according to prescribed maintenance schedules.Communicated with customers regarding delivery status and concerns.Complied with DOT regulations and maintained knowledge of traffic laws.

Dispatched technicians to clients for TV and appliance repairs.Provided strategic solutions for solving problems and addressing customer concerns.Trained and mentored new employees.Assisted customers effectively and resolved disputes.

Prepared and organized applicant files for underwriter approval.Scheduled interviews with managers and assistants.Verified employment information and debt-to-income ratios.Identified red flags in loan applications and resolved issues before underwriting.Processed loans in accordance with established guidelines.

Resolved customer issues with extended protection plans.Updated, canceled, refunded, and accepted warranties and claim forms.Handled customer technical support cases via email.Assisted in the accounting department with filing and organizing invoices and payments.