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Michael Simba is listed as Solutions Architect at Quintica, a company with 173 employees, based in Dubai, United Arab Emirates, United Arab Emirates. AeroLeads shows a matched LinkedIn profile for Michael Simba.
Michael Simba previously worked as Digital Transformation Lead at Bank Muscat and AGS Consultant at Ifs Assyst. Michael Simba holds Bachelor Of Science (B.Sc.), Information Systems And Technology from United States International.
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With over decade of experience in the GCC IT industry and a strong ITSM background, spent over 6 years specializing in the ServiceNow Platform, serving as a Solution Architect/SME. Expertise in planning, designing and executing ITSM, ITBM and ESM as well as Project Management, coupled with a wealth of knowledge across the entire software development life cycle, encompassing System Requirements Analysis and gathering, Design, Coding, Testing, Implementation and Documentation, data analysis and KPI reporting all under ITIL best practices. Cybersecurity and SOC Analysis with Data Science . My communication abilities, adaptability, and strong problem-solving aptitude have been instrumental in delivering successful projects. I'm well-versed in ITSM tools and the ITIL framework. My hands-on experience covers various ITSM tools, including BMC Remedy, assyst, Cherwell, Microfocus, ManageEngine and ServiceNow.Within the ITSM ecosystem, I have garnered comprehensive knowledge across an array of modules. These include Service Catalog Requests, Enterprise Asset Management, Configuration Management, Incident and Problem Management, Knowledge Management, Reporting, Gauges, and Integration with Web Services and Cloud platforms such as AWS and Microsoft Azure. I also have experience in configuring and customizing Mobile Apps, REST APIs, Virtual Agents, and more..
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Dubai, United Arab Emirates
I am an accomplished ServiceNow Solutions Architect with a proven track record of designing and implementing effective solutions. I specialize in translating complex business requirements into practical technical solutions, optimizing IT service management, and driving process efficiency. My expertise includes but not limited to:-1. Solution Design &.
As a Digital Transformation Lead, I spearheaded the digital initiatives within the organization to drive business growth, enhance CX to achieve measurable outcomes. My key responsibilities include:1. Strategy Development: Craft and refine digital transformation strategy for aligned business goals, targeting 20% increase in operational efficiency and 15%.
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As an AGS Consultant for IFS assyst, my responsibilities included:-1. Client Engagement: Engage with clients to understand their ITSM requirements and objectives, aiming for a high client satisfaction rate of 90% or above.2. Requirements Gathering: Conduct detailed requirements gathering sessions with clients to identify their ITSM process needs and.
Dubai, UAE
As a performance-driven BSM Consultant, I specialized in aligning IT services with strategic business objectives to drive measurable outcomes. Here's a concise summary of my approach and the expected results:1. Collaborate closely with stakeholders to seamlessly align IT services with business goals, resulting in improved operational efficiency by an.
Other employees you can reach at quintica.com. View company contacts for 173 employees →
Helen Grobler
Colleague at QuinticaGauteng, South Africa, South Africa
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Anjali Vaze
Colleague at QuinticaPune, Maharashtra, India, India
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Akash Gupta
Colleague at QuinticaDubai, United Arab Emirates, United Arab Emirates
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Kim Lamers
Colleague at QuinticaCity Of Johannesburg, Gauteng, South Africa, South Africa
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Tamia Goolam
Colleague at QuinticaDubai, United Arab Emirates, United Arab Emirates
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Dillon Davids
Colleague at QuinticaCity Of Cape Town, Western Cape, South Africa, South Africa
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Janet Hauptfleisch
Colleague at QuinticaUnited Arab Emirates, United Arab Emirates
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Lehlohonolo Tlou
Colleague at QuinticaJohannesburg, Gauteng, South Africa, South Africa
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Venugopal Narayanarao
Colleague at QuinticaUnited Arab Emirates, United Arab Emirates
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Basie Strydom
Colleague at QuinticaCity Of Johannesburg, Gauteng, South Africa, South Africa
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Quick answers generated from the profile data available on this page.
Michael Simba works for Quintica.
Michael Simba is listed as Solutions Architect at Quintica.
Michael Simba is based in Dubai, United Arab Emirates, United Arab Emirates while working with Quintica.
Michael Simba has worked for Quintica, Bank Muscat, and Ifs Assyst.
Michael Simba's colleagues at Quintica include Helen Grobler, Anjali Vaze, Akash Gupta, Kim Lamers, and Tamia Goolam.
You can use AeroLeads to view verified contact signals for Michael Simba at Quintica, including work email, phone, and LinkedIn data when available.
Michael Simba holds Bachelor Of Science (B.Sc.), Information Systems And Technology from United States International.
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