Michael Simmers Email & Phone Number

Bankers Life is one of the most respected insurance brands in the industry, offering life and health insurance products, annuities and investments that are designed for Americans who are near or in retirement. Our talented insurance agents and financial representatives offer advice and help consumers safeguard against unexpected health costs, generate guaranteed income, protect loved ones and promote an enduring legacy. As a Financial Representative at Bankers Life Securities, Inc at the New… Show more Bankers Life is one of the most respected insurance brands in the industry, offering life and health insurance products, annuities and investments that are designed for Americans who are near or in retirement. Our talented insurance agents and financial representatives offer advice and help consumers safeguard against unexpected health costs, generate guaranteed income, protect loved ones and promote an enduring legacy. As a Financial Representative at Bankers Life Securities, Inc at the New Bern, NC branch I am responsible for ensuring my clients are equipped to understand their rights and options as they transition into making their Medicare selections, assist with final expense preparation, understand options for long/short term care and provide solutions for retirement income.Here at the New Bern location we are passionate about improving the lives of people we serve. Show less

Beaufort, North Carolina, United States

• Partnering with local leadership to develop and maintain client satisfaction to provide consistent and sustained relationships within the area.• Develop team to identify how we can provide services allowing Daniel Island residents to rely on our client centric mentality.• Creating an atmosphere where a positive employee morale creates an inviting environment for both current and prospective clients.

Mount Pleasant, South Carolina

• Moved Financial Center revenue from 72% to 120% from 4/2018 to 7/2018 by developing targeted list of high value business clients and conducting effective outreach to drive Consumer visits, Small Business loans and balances• Maintained revenue of at least 115% consistently since taking over the Financial Center through developing each teammate to understand how their impact on our client’s life priorities will allow them to excel with the company.• Partner with Small Business… Show more • Moved Financial Center revenue from 72% to 120% from 4/2018 to 7/2018 by developing targeted list of high value business clients and conducting effective outreach to drive Consumer visits, Small Business loans and balances• Maintained revenue of at least 115% consistently since taking over the Financial Center through developing each teammate to understand how their impact on our client’s life priorities will allow them to excel with the company.• Partner with Small Business specialists to market potential business in the community driving enough revenue to finish Q3 2019 with 138.60% to goal in revenue and 268% in balance growth• Train and develop associates to ensure a customer centric environment is the focus of each interaction increasing our Client Experience scores from 82% in 4/2018 to consistently being above 94%• Coached and developed associates to improve outbound calling to current and prospective clients increasing appointment volume from 1 per week to 5 per week per seller• Hired and developed teammates to be top performers in the Market allowing us to be recognized as an Optimal Financial Center in Q1 proving our balance in all key drivers for the Bank. Created an onboarding process focused on strength in outreach.• Mentored and collaborated with newly onboarded Assistant Manager to share my vision for the center• Led and executed meetings, huddles and one on one sessions with all teammates and partners. Weekly meeting with all partners to review opportunity in future appointments allowing us to collaborate and improve referral percentage to 115%. • Exceeded on internal audit showing the backend processes match the strong frontend results Show less

Charelston, Sc

• Executing, tracking and monitoring key performance metrics for Convenient Banking Adoption improving the Southeast Region from number 4 to number 1 within 2 quarters• Developed a Champion in each of the 42 Markets to work one on one in order to improve performance• Monitoring routines throughout the Southeast Region to create a strategy for improving overall performance• Analysis of data sets and quality assurance results to drive business decisions for the Regional Executive•… Show more • Executing, tracking and monitoring key performance metrics for Convenient Banking Adoption improving the Southeast Region from number 4 to number 1 within 2 quarters• Developed a Champion in each of the 42 Markets to work one on one in order to improve performance• Monitoring routines throughout the Southeast Region to create a strategy for improving overall performance• Analysis of data sets and quality assurance results to drive business decisions for the Regional Executive• Coordination of end to end process, associate proficiency, readiness and design of training• Development of senior leader and executive updates for critical sustainability milestones• Travel throughout the South East to roll up my sleeves and determine process improvement opportunities to implement• Develop and deliver presentations allowing for strong sustainable performance Show less

Sc Coast

• Oversee operations for Financial Centers in Charleston, Hilton Head and Savannah• Develop leadership teams to excel in sales and client experience while providing a risk free environment• Offer innovative approaches to teach teams to embrace excellence• Partner with Market Sales Management to ensure strong balance between company growth and operational excellence• Drive balance in Sales and Operations for 30 Financial Centers• Developed and led weekly connects with… Show more • Oversee operations for Financial Centers in Charleston, Hilton Head and Savannah• Develop leadership teams to excel in sales and client experience while providing a risk free environment• Offer innovative approaches to teach teams to embrace excellence• Partner with Market Sales Management to ensure strong balance between company growth and operational excellence• Drive balance in Sales and Operations for 30 Financial Centers• Developed and led weekly connects with Financial Center Managers• Maintained balanced performance through process inspection and team development• Trained and led multiple associates to advance their careers within the company Show less

Goose Creek, South Carolina Area

•Proud manager of an incredible team with outstanding morale and ability to consistently deliver sustained results•Train and develop associates to ensure a customer centric environment is the focus of each interaction every day•Led team to exceed all metrics in first month•Goose Creek Branch ranked #1 in Market for 4th Quarter 2011•Goose Creek Branch ranked in the top 10% of the state of South Carolina for 2012•Recipient: Global Recognition•Promoted to Assistant Vice… Show more •Proud manager of an incredible team with outstanding morale and ability to consistently deliver sustained results•Train and develop associates to ensure a customer centric environment is the focus of each interaction every day•Led team to exceed all metrics in first month•Goose Creek Branch ranked #1 in Market for 4th Quarter 2011•Goose Creek Branch ranked in the top 10% of the state of South Carolina for 2012•Recipient: Global Recognition•Promoted to Assistant Vice President•Promoted to Vice President Show less

Charleston, South Carolina Area

•Delivered unmatched results across all metrics in first month as Banking Center Manager at Charleston AFB•After 45 days in position was promoted to Goose Creek branch on 9/18•Networked with local companies to increase awareness of the benefits offered•Promoted to Officer

Charleston, South Carolina Area

•Led team to #1 sales position out of 63 in the Market•Ensure branch is operationally sound to echo front end results with back end processes•Develop and motivate team to capture vision and drive towards results•Recipient: Top Performing Branch, 2011 Semester 1; Global Recognition for results and customer commitment

Charleston, South Carolina Area

•Consistent leader productivity maintaining top 5% in the Market•Develop new and existing client base by deepening relationships through establishing and maintaining rapport•Improve team results by motivating coworkers to share passion for results•Recipient: Top Performer, 2010 Semester 1; Global Recognition for results and customer commitment

Charleston, South Carolina Area

•Maintained #1 ranking in district for new activations, consistently exceeded monthly quota and led in all Key Point Indicators•Re-staffed and developed employee’s to increase productivity and institute higher morale•Collaborate with fellow managers to institute best practices utilized to bridge the gap across locations•Developed “Boot Camp” to increase productivity from lowest performing representatives in the district•Awards: Winners Circle 2006; Two letters of recognition… Show more •Maintained #1 ranking in district for new activations, consistently exceeded monthly quota and led in all Key Point Indicators•Re-staffed and developed employee’s to increase productivity and institute higher morale•Collaborate with fellow managers to institute best practices utilized to bridge the gap across locations•Developed “Boot Camp” to increase productivity from lowest performing representatives in the district•Awards: Winners Circle 2006; Two letters of recognition from Regional Vice President, Jerry Fountain Show less

Charleston, Sc

•Consistently exceeded monthly quota and lead in all Key Point Indicators•Assisted in Hiring, developing and training 19 new employee’s•Developed and delivered multiple solutions to ensure maximum level of productivity amongst both sales and sales support team members•Award: Winners Circle 2005

Charleston, South Carolina Area

•Leader in monthly sales quota, Key Point Indicators and multiplying my successes amongst the sales team•Handle escalated situations in the absence of management, consistently coming to quick efficient conclusions in the best interest of the company and the customer•Strong team motivator; Known for developing action plans which increased performance across sales and sales support•Awards: Winners Circle 2004; Letter of recognition from CEO of Verizon, Ivan Seidenberg

Mount Pleasant, Sc

•Consistently exceeded sales goals by an excess of 180%•Devised marketing plan, designed website, created all forms and contrived store layout to increase sales targets•Maintained excellent rapport with customer base to ensure repeat business•Diffused escalated situations and created sales opportunities by finding needs within the solution

Raleigh-Durham, North Carolina Area

•Accountable for motivating staff to continue elevating sales above daily projections•Maintained an outstanding rapport with repeat clientele and providing excellent service to new customers.•Responsible for submitting payroll, creating sales projections, merchandising and handling large scale projects•Handled customer and employee disputes to maintain the brand atmosphere

Raleigh-Durham, North Carolina Area

•Managed largest fleet in NC consisting of 350 cars•Consistently exceeded estimated office projected profits by an average of 85%•Recruited, trained, motivated, lead and developed management and customer service teams•Organized and facilitated training classes for customer service, selling skills and policies/procedures•Supervised all areas of operations to ensure profitability including collections, employee management, store presentation, customer service, payroll management… Show more •Managed largest fleet in NC consisting of 350 cars•Consistently exceeded estimated office projected profits by an average of 85%•Recruited, trained, motivated, lead and developed management and customer service teams•Organized and facilitated training classes for customer service, selling skills and policies/procedures•Supervised all areas of operations to ensure profitability including collections, employee management, store presentation, customer service, payroll management and daily operational control.•Awards: 27 above average personal sales, 4 Excellence in overall performance, 2 Marketing Show less