Michael Simpson

Michael Simpson Email and Phone Number

Cloud Solutions Engineering Leader | Security Compliance Leader @ Avaya
durham, north carolina, united states
Michael Simpson's Location
Arvada, Colorado, United States, United States
Michael Simpson's Contact Details

Michael Simpson personal email

About Michael Simpson

Global organization leader with accountability for Enterprise Cloud Avaya solutions, specifically ongoing security compliance, service transition, and solutions engineering. Drives efficiency within the business for the combined Private Cloud engineering and delivery teams. Works with key stakeholders to deliver strategy and roadmap for Cloud services to meetmarket demands . Collaborates effectively with stakeholders, internal and external, to implement, secure, and manage as a service complex Private Cloud ecosystems. Leading teams responsible from post contract signature, through go-live processes, and post-go live ongoing solutions support, ongoing security compliance and controls; HIPAA, PCI, IL5 and Fedramp based on market segment. Lead additional global functions responsible for application lifecycle release management across the managed services install base.

Michael Simpson's Current Company Details
Avaya

Avaya

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Cloud Solutions Engineering Leader | Security Compliance Leader
durham, north carolina, united states
Website:
avaya.com
Employees:
14272
Michael Simpson Work Experience Details
  • Avaya
    Global Director Private Cloud Solution Engineering, Compliance, And Service Transition
    Avaya Jan 2020 - Present
    Global Director of private cloud advanced engineering teams. The goal of these teams is to attain and maintain the highest levels of Availability of enterprise class UC/CC Private Cloud services, while maintaining HIPAA and PCI compliance standards.
  • Avaya
    Global Director Of Apcs Managed Services Engineering
    Avaya Nov 2017 - Jan 2020
    Global oversight of the managed services engineering teams. We deliver an Enterprise full ITIL stack operating model for strategic managed services clients.
  • Avaya Private Cloud And Managed Services
    Senior Manager And Technical Consultant Engineer
    Avaya Private Cloud And Managed Services Jan 2015 - Nov 2017
    Colorado
    -Senior technical level Avaya support of a global UC and call center as a service cloud provider.-Oversees team of senior technical resources in Avaya solutions in cloud deployments-Responsibilities include technical solution delivery of full Avaya stack and vendor specific equipment including VMWare compute and EMC data storage.-Oversees day 1 to day 2 progression of large scale global projects through acceptance phases of both customer and internal support-Oversees team of senior technical resources in Avaya solutions in cloud deployments
  • Avaya
    Senior Technical Manager
    Avaya 2011 - Jan 2015
    Highlands Ranch And Westminster, Colorado
    -CM and related technoliges trouble resolution and escalation.-Tools development in perl, shell scripting-Role expanded to include advanced diagnostics and automation. -co-developed valiateCM, an automated diagnostics tool deployed in formal workflow-Global Mentor in CM and CM software corruption-Develop and deliver training on CM globally.-Services liaison Avaya services for global manufacturing client, single point of escalation and contact for client, assisting in navigating issues and resolutions. -Author technical information and briefs for executive delivery
  • Avaya
    Technical Manager
    Avaya Oct 2006 - 2011
    Highland Ranch And Westminster, Colorado
    Global responsibility for functional delivery of software corruption engineering resolution.Global mentor & trainer of the Communication Manager software corruption teams.Trouble isolation and replication at the code level on Avaya Communication Manager

Michael Simpson Skills

Avaya Sip Voip H.323 Telephony Unified Communications Cti Acd Tdm Isdn Avaya Communication Manager Ip Media Gateways Unified Messaging Telecommunications Ethernet Sip Trunking Voice Mail Ip Pbx Ivr Call Logging Lan Wan Tcp/ip Qos Switches Avaya Ip Telephony Contact Centers T1 Network Architecture Cisco Technologies Call Centers Rtp Video Conferencing Avaya Technologies Avaya Products Internet Protocol Internet Protocol Suite Session Initiation Protocol Voice Over Ip

Michael Simpson Education Details

Frequently Asked Questions about Michael Simpson

What company does Michael Simpson work for?

Michael Simpson works for Avaya

What is Michael Simpson's role at the current company?

Michael Simpson's current role is Cloud Solutions Engineering Leader | Security Compliance Leader.

What is Michael Simpson's email address?

Michael Simpson's email address is mh****@****ail.com

What schools did Michael Simpson attend?

Michael Simpson attended Regis University.

What are some of Michael Simpson's interests?

Michael Simpson has interest in Technology, Land Cruisers, Things My Kids Do.

What skills is Michael Simpson known for?

Michael Simpson has skills like Avaya, Sip, Voip, H.323, Telephony, Unified Communications, Cti, Acd, Tdm, Isdn, Avaya Communication Manager, Ip.

Who are Michael Simpson's colleagues?

Michael Simpson's colleagues are Sandesh Chopdekar, Larry Rhoades, Thomas Egidi, Cole (Tom), Jenny Zheng, Thomas Coby, Jenny Clark.

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