Michael has over twenty years’ experience in health and human services administration, during which he has collaborated with organisations like Common Ground Tasmania, Globalnet Academy and Self-Help Workplace. Michael is passionate for youth leadership as a coach and committee member at the Kingborough-Huon Basketball Association. Michael also volunteers as a puppy raiser with Guide Dogs Tasmania. Michael holds a Bachelor of Science (BA), an MBA from the University of Tasmania and a Cert IV in Training and Assessing. Michael’s lived experience with mental health, has shaped his enthusiasm to help others find a fulfilling life.

I currently deliver an under-graduate unit, Business Communications in Hobart and on-line for distance/flexible students. This involves converting face-to-face content into web friendly modules and the facilitation of weekly Webinars in which approximately 20 students participate in discussing key concepts. I am responsible for marking and lecturing in the unit and host a blog and Wicki to further support the students. This role has also provided me with an opportunity to assist in several research projects.

This education and training-focussed position is based within the Discipline of Agriculture and Food Systems (AFS) and the Tasmanian Institute of Agriculture (TIA) and plays a key role in the development and delivery of a national, industry-focussed agribusiness courses. This is a global training courses that is being developed and delivered in partnership with world-leading universities and relevant Rural Development Corporations. I lead a small team to, refine and deliver these courses in agribusiness relevant to horticulture and dairy, and lead the development of similar courses for other Australian agricultural industries.

I started this consultancy in healthcare to assist proactive organisations interested in combining business acumen with clinical best practice to deliver sustainable patient outcomes. We create and implement strategies designed to maximise client lifestyle and enhance value. Although I have an interest in strategic business development and managing organisational behaviour, over 10 years experience in the sector has left me with a practical knowledge of small and medium enterprises.Relevant Engagements Include: • Common Ground Tasmania- social research • Self Help Workplace- social research and strategic planning • Thomson Building Services- marketing support • Hobart OBGYN- industrial relations support • General Practice Plus- strategic management • Stephen Wilkinson- change management

Having joined the General Practice Accreditation team I can follow my interest in continuous quality improvement. Conducting site visits to observe and document practice compliance with the RACGP’s 5th Edition are the main components of this role. This compliments my existing work and I find it is of significant benefit to my professional development.

In this permanent part-time position I supported the Aboriginal Health Services in implementing chronic disease initiatives within Tasmania. This included designing systems that encourage the appropriate use of the Medicare Benefit Schedule items and incentives as well as supporting Aboriginal Health Workers to promote take-up of the initiatives within the their community.

IPN operates medical centres across Australia, facilitating quality general practice for approximately 4 million Australian consultations per year.As an IPN Business Manager I was responsible for managing the overall operational and financial performance of five medical centres in the greater Hobart area. Directing a team of over 85 staff members to provide services to 55 doctors, with an annual turnover of 13 million dollars. A major part of the role was liaising with the Sydney based Head Office to develop and implement policies, supporting Tasmanian activities. I also acted as the primary contact in Tasmania for OH&S, Human Resources, Training and Property Maintenance. As a key point of differentiation, care planning has been developed to achieve better patient outcomes and increase financial viability.

I was responsible for the operation and financial management of Greenpoint Medical Services, a practice of 7 doctors, 3 nurses and 6 receptionists. This included the day-to-day coordination of all centre operations, ensuring staff delivered the highest levels of customer service efficiently and effectively, in accordance with company policy.

Pfizer Australia is the world’s largest research-based pharmaceutical company.As part of a team I was responsible for the promotion of a range of cardiovascular ethical products in accordance with Medicines Australia Code of Conduct to General Practitioners, Specialists, key Pharmacists and relevant allied health care professionals. Other responsibilities included managing territory budgets, maintaining territory data bases, analysing sales statistics to plan efficient and effective territory management, creating and implementing business plans, undertaking country travel according to business needs, mentoring new representatives and facilitating/presenting at sales meetings.

The Kloster Group was made up of nine new vehicle franchises, used vehicles, parts and service. It was the second largest Ford franchise in New South Wales.In this position I was accountable for the sales of new Ford vehicles to retail, government and business customers to achieve a minimum target of 12 vehicles per month. As the Renewals Consultant, another aspect of my role, I was to convert existing customers already in a trade cycle to purchase a new vehicle from the group, or refinance their existing vehicle with Ford Credit. To regularly achieve individual and group sales targets I was expected to structure finance and servicing packages to meet customer needs. In this fast-paced environment I also oversaw various forms of marketing, such as new vehicle launches, mail outs and product placement.