Use VBA to update and migrate tools to new interface.

• Promoted into new department due to technical knowledge; Utilized expertise in HTML to enhance mortgage policy and procedure website for processing department.• Promoted due to technical knowledge.• Rebuilt intranet website twice to improve user experience and integrate new software; administered website for staff access to policy and procedure content and ensured current and compliant content via weekly updates.• Led several initiatives within multiple projects to update our… Show more • Promoted into new department due to technical knowledge; Utilized expertise in HTML to enhance mortgage policy and procedure website for processing department.• Promoted due to technical knowledge.• Rebuilt intranet website twice to improve user experience and integrate new software; administered website for staff access to policy and procedure content and ensured current and compliant content via weekly updates.• Led several initiatives within multiple projects to update our processes and systems, including search functionality, folder structure and link strategy.• Performed quality control in monthly and quarterly cycles to ensure content on the policy website was rendering correctly and was within quality guidelines.• Migrated video content from one platform to another platform with no disruption to access.• Communicated and collaborated with the user group of policy content to improve the user experience.• Administered multiple SharePoint sites to help increase efficiency across the team. Show less

• Utilized Excel to process daily waterfall reports for remediations.• Assigned to this special project to assess data for a high-level legal matter.

• Ensured consistent access to mortgage processing platforms for Wells Fargo employees by maintaining consistent turn times for access requests.• Updated and maintained company client no-contact list to ensure compliance with federal regulations.• Maintained monthly reporting for correspondent and wholesale mortgage data.

• Created a process using advanced Microsoft Excel tools to find missing mortgage documents, closing a gap in the existing process.• Distributed regular certifications of mortgage loan pools to the relevant parties in compliance with contracts.• Trained new employees in processes and helped them to quickly assimilate into the team.

• Assisted older man with multiple sclerosis to live an active and engaged life. Made meals and drove the person around.• Worked with the mentally ill at risk of suicide in a half-way house. Helped to integrate these people back into their lives outside of hospital care.

• Maintained a grade 7-12 library. Ordered books and helped to integrate a new computer system for school.

• Cataloged books using copy cataloging and original cataloging.• Worked as a reference librarian assistant.• Part of a project to add barcodes to all books and other media in the library.• Supervised student workers.