Michael Smith Email & Phone Number

Grapevine , Texas, Us

Provide recommendations to drive improvements in organizational capacity and capabilities, processes and financial results.

Garland, Texas, Us

Established Regional Service Structures across 75 North American Branches to leverage the network of 36 acquisitions who were operating independently. This created differentiated sales and service capabilities for large customers and projects across the footprint while improving product mix and lowering costs.Established in house Professional Services for Engineering and Project Management.Developed SOPs through LOB Playbooks for sales and service to effectively work with the Professional Services teams and to ensure consistency and best practices were instituted.Created Team and Talent initiatives to expand capacities and capabilities for business expansion and targeted growth areas while boosting morale and improving retention through Career Pathing.Implemented a Field Workforce Management System to prioritize productivity which having the right Service Technicians performing the right duties to maximize their skills. This system is instrumental in understanding customer level costs and profitability.Led OTC and PLM initiatives for Commercial and Supply Chain Teams to improve spread management, vendor management, inventory management and customer service which had significant impacts on financial results.Led Video and Security LOB, a new Business Unit.Established Facilities and Fleet Management, and Safety Leadership under one a corporate umbrella to assure compliance and best practices.

Houston, Tx, Us

Managed the P&Ls for both Lubricants and Environmental Services while also guiding the strategic direction. This included all Sales & Marketing, Supplier Relationships and Sourcing, and Operations.Led the business through the initial phases of being acquired and all integration initiatives.Redesigned the Sales Team to be Vertically Focused and Implemented new Sales and Supply Chain Technologies to improve revenue, productivity, efficiencies and reduce costs. (Salesforce.com, WasteLinq)Substantially improved the Operating Income in both businesses, in a short amount of time, by focusing on new customers, pricing, supplier relationships and operating costs.

Led Center of Excellence Teams to achieve Strategic Plan Objectives.This included Sales Force Effectiveness, PLM Management, Customer Segmentation, Share of Wallet Improvements, Asset Optimization, Understanding Fully Loaded Costs and Capturing Fees and Surcharges as appropriate

Richardson, Tx, Us

Led the the commercial and service teams for the North American leader in used oil collection and re-refining. The business generated $400 million in revenue through it's environmentally responsible products. The company was acquired by Clean Harbors in Dec. 2012. Transformed the commercial teams to drive segmentation strategies that improved customer and product mix that was aligned with service capabilities. Also, implemented a formal sales process that included Microsoft Dynamics CRM to manage and measure key KPIs. Targeted branded and private label customer segments for blended products that included the Government, DIFM Installers, OEMs, Industrial, and Distributors. Worked to reposition the company with marketing and brand strategies that emphasized sustainability and quality.

Downers Grove, Illinois, Us

Nexeo Solutions is a global leader in Chemicals and Plastics Distribution. The company's inception date was April 2011 when TPG Capital acquired the $3.9B business from Ashland. Managed the P&L for the chemicals line of business that generated $1.85B in revenue. Served as the only legacy Ashland Executive on the leadership team of the new company during the carve out and corporate relocation from OH to TX. Fast paced and dynamic environment with significant change and capability building across the entire business while the company established it's identity and independence which required unique leadership qualities and a hands on approach. Led a Commercial Team of 280 people working in Sales, Marketing, and Product Management while working daily with the Supply Chain Management Team on service and cost to serve. Built a Marketing Team to target the CASE, Personal Care, HI&I, Oil and Gas, and Lubricants End Markets. Segmented the sales team to align geography and end market focused sales efforts for commodity and specialty chemicals. Focused on customer centric value propositions that disproportionately grew specialty chemical sales through share of wallet opportunities. Delivered record revenue and EBITDA results by growing volume and improving pricing. Oversaw and managed the sourcing relationships with the company's suppliers.

Wilmington, Delaware, Us

Led the Sales, Pricing, Sourcing, and Marketing efforts for Ashland Distribution's Chemical Line of Business that generated $1.7B in revenue. Grew volume and improved EBITDA while also representing the company through a successful sale of the business to private equity.

Wilmington, Delaware, Us

Ashland Distribution marketed products and services across 4 Lines of Business that included Chemicals, Plastics, Composites, and Environmental Services. Served on the company's Leadership Team while leading it's strategic planning process. Developed segmentation strategies to improve top and bottom line results through improved customer and product mix.

Wilmington, Delaware, Us

Managed the P&L and Sales Team for Ashland Distributions 4 Lines of Business in the West Region. The business generated $400M in revenue with a heavy emphasis on Chemicals. Significantly grew volume, revenue, and EBITDA. Worked with Supply Chain Operations, Transportation, Customer Service and S&OP Teams to align sales and service at the best possible costs. Represented the company as the sales process leader to implement formal processes that included salesforce.com CRM to manage and measure key KPIs.

Lexington, Kentucky, Us

Managed the P&L for Valvoline's Distributor Business in the South Region generating $135M in revenue. Managed the relationships with 40 key customers that included large, strategic and regional distributors, and DIFM Installers. Led multiple strategic alliance negotiations and contracts. Product segments included lubricants, filters, automotive chemicals, appearance products, and antifreeze. Also, managed 2 Direct Markets in FL and OH. Worked closely with the Marketing, Product Management, National Account Team, as well as Operations and Customer Service Teams. Involved in the acquisition and successful integration of a new company that enhanced the product offering and overall value proposition to Car Dealers. Served on the company's Business Effectiveness Team, Innovation Team, and was the company leader for the SAP Pricing and Billing Team.

Lexington, Kentucky, Us

Managed the relationships with strategic alliance and regional distributors while influencing them on Valvoline's Family of Brands Strategy that offered unique and profit enhancing ways to go to market. Primary responsibilities included growing market share in the DIFM Installer segment through a diversified brand and product offering, emphasizing high value, premium products.

Lexington, Kentucky, Us

Territory Manager for 2 of Valvoline's largest distributors in MI and KY. Exceeded sales targets by implementing a new distributor incentive program that offered a unique value proposition to DIFM Installers. Effectively spent marketing dollars to promote the volume growth of core and specialty products while improving pricing.

Wilmington, Delaware, Us

Member of Ashland Petroleum's Asphalt Marketing Team that was responsible for the sales of asphalt cements, emulsions, and polymer modified asphalts. Worked with supply and distribution, operations, and transportation on production, sales forecast, inventory management, and service to customers. Maximized profitability through customer relationships and market intelligence. Joined the newly formed joint venture between Marathon Oil and Ashland Petroleum in January 1998.

Bachelor Of Science (Bs), Business Administration And Management, General

Cmo Executive Marketing Program, Marketing

Executive Mba