Michael Smith Email & Phone Number

I have over 15 years of retail experience. Various roles such as sales, project management, coaching, recruitment and now management.For 8 years I was a very successful Kitchen and Bedroom designer for Wren in their flagship Liverpool showroom. Delivering million pound plus sales results in 6 of those 8 years all the while developing a process to make sure customer satisfaction was the highest it could be.My new role of Assistant General Manager for Wren Kitchens is a very exciting stepping stone for me. I now get to lead, coach and motivate my own team to deliver cutting edge sales number using a process which is customer driven. Positive customer engagement and a focus on brilliant customer service above all else.My process selling Kitchens for Wren was a very successful one. This process I'm keen to teach to my new team and one day my own shop. Below is a list of the skills I possess:An experience driven Sales process that wins but delivers great customer satisfaction Strong self-motivation skillsStrong motivation skills to a team of people.Confident & Likeable Personality.Great public speakerCommitted to personal development and adapting quickly to new learning and change.A born leaderExcellent communication skills and an ability to understand the customers’ needsStrong computer skills: Microsoft Suite (Word, Excel, PowerPoint)Proficiency in using CAD or similar design softwareGood English Language Skills - Both written and SpokenExcellent Telephone MannerAbility to work on own initiative and under pressureAbility to teach and coach and make people better.Excellent organizational skillsAutonomous workerGreat sales record

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  University Of Chester

  Sports Science