Michael Smith Email & Phone Number

New Brunswick, Canada

Nova Scotia, Canada

Sales and Rentals of Construction Equipment operating in the province of Nova Scotia

Antigonish, Nova Scotia

Bedford, Ns

Atlantic Canada

Located or proposed potential business deals by contacting potential customers, discovering and exploring opportunities through established book of business, cold calling, customer referrals and networking. Acted as primary contact for my accounts. Identified trendsetter ideas by researching and/or attending industry and related events, publications, and announcements, tracking individual contributors and their accomplishments. Found potential business deals by analyzing market strategies, deal requirements and potential revenue. Closed new business deals by coordinating requirements, developing and negotiating contracts, integrating contract requirements with business operations. Updated job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, participating in professional organizations. Ensured continued relationships with existing accounts and increased business.

Nova Scotia & Pei Canada

Responsible for hiring, coaching and career development of employees. Reviewed territory performance in order to assess expenses, sales targets, fleet and labor costs. Reviewed and use the monthly Profit and Loss statements to ensure expense control and proactively plan fleet and sales goals. Conducted Monthly Business Reviews with Branch staff to ensure KPI knowledge. Developed marketing and sales plans with detailed targets and then work with staff to achieve those targets. Acted as main contact for our accounts. Responsible for business development initiatives and play sales calls including following up on leads generated by our locations and completing sales calls including cold calls and maintenance calls to various types of accounts of all sizes. Examined reports to determine the operational activities of the stores and ensure optimum performance. Resolved any customer service issues to ensure we are exceeding customer expectations every time. Ensured that all corporate policies and procedures are administered and followed appropriately by all personnel.

Dartmouth, Nova Scotia

Branch manager for first rent a truck opened in Nova Scotia; dual position as branch manager for enterprise rent a car.

Dartmouth, Nova Scotia

Developed, monitor, modify and assure compliance with the annual business plan to ensure the profitability of the business unit. Conduct face-to-face sales calls and presentations in order to obtain new business Directed and organized all reservations and pick-ups, complete sales calls with Branch staff in order to further their development. Developed and implement location strategies to maximize profitability and revenue management opportunities including sales of optional services, revenue per unit. Coached staff and empower staff to engage in problem resolution and customer relations. Resolved any customer service issues to ensure we are exceeding customer expectations every time. Coach all staff and empower staff to engage in problem resolution and customer relations. Ensure that all corporate policies and procedures are administered and followed appropriately by all personnel.

Human Resource Certificate, Human Resources

Bachelor Of Commerce, Human Resources

Bachelor Of Commerce, Global Business Management