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Michael Smith Email & Phone Number

Resource Planning Analyst at G4S
Location: Greater Preston Area, United Kingdom, United Kingdom 6 work roles 2 schools
1 work email found @homeserve.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@homeserve.com
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Current company
G4S
Role
Resource Planning Analyst
Location
Greater Preston Area, United Kingdom, United Kingdom
Company size
66412 employees

Who is Michael Smith? Overview

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Quick answer

Michael Smith is listed as Resource Planning Analyst at G4S, a company with 66412 employees, based in Greater Preston Area, United Kingdom, United Kingdom. AeroLeads shows a work email signal at homeserve.com and a matched LinkedIn profile for Michael Smith.

Michael Smith previously worked as Resources Analyst at Serco and Resource Planning Analyst at Capita. Michael Smith holds Master'S Degree, Electrical And Electronics Engineering from Lancaster University.

Company email context

Email format at G4S

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{first}.{last}@homeserve.com
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AeroLeads found 1 current-domain work email signal for Michael Smith. Compare company email patterns before reaching out.

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Profile bio

About Michael Smith

My drive and ambition are learning how things are done in order to innovate and create new ways of performing the task in a more efficient way. The reward is then seeing others use my ideas in order to carry out their regular tasks in an easier way while taking any other suggestions as feedback to improve further.Health and safety are important to apply in my role to ensure that staff do not work too many consecutive days or hours while also ensuring they have the correct break times applied to their shifts.

Listed skills include Call Centers, Customer Experience, Customer Service, Service Delivery, and 13 others.

Current workplace

Michael Smith's current company

Company context helps verify the profile and gives searchers a useful next step.

G4S
G4S
Resource Planning Analyst
london, greater london, united kingdom
Website
g4s.com
Employees
66412
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6 roles

Michael Smith work experience

A career timeline built from the work history available for this profile.

Resource Planning Analyst

Current
G4S

Homeworking

Jul 2023 - Present

Resources Analyst

Serco

Kirkby, England, United Kingdom

Nov 2019 - Jul 2023

Resource Planning Analyst

Capita

Preston, United Kingdom

Set up resource planning for new division involving scheduling and analysing newly established data. This involved creating reports in Excel for shrinkage and attendance while researching how to extrapolate the data required.Manage achievement of SLA performance and appropriate allocation of resource within designated operational areas using resource.

Jan 2017 - Nov 2019

Scheduling And Real Time Analyst

Homeserve

Preston, United Kingdom

I was responsible for scheduling training, meetings, coaching etc at times where GOS will be least affected along with scheduling efficient shifts for the agents. This required good communication with the trainers, agents, team managers and operations to ensure the best scheduling was performed. My role also involved the Duty Manager where I managed agents.

Oct 2010 - 2017

Resource Planning Analyst

Homeserve

Preston, United Kingdom

Responsibility of setting up a planning and scheduling section for a new part of the business. This involved working with IT and the current planning section to get all the required software and services required to make the operation run smoothly.Monitoring call volume and pattern in order to construct new timetables to cover times of day where agents are.

Jul 2015 - Dec 2016

Call Agent

Homeserve

Take incoming calls which I did in a fast and efficient time to meet and exceed targets of low AHT, high adherence %.

Nov 2009 - Oct 2010
Team & coworkers

Colleagues at G4S

Other employees you can reach at g4s.com. View company contacts for 66412 employees →

ОВ Олег Войтеховский Олег Войтеховский Colleague at G4S Belarus, Belarus View → CR Cpo Rosulme Cpo Rosulme Colleague at G4S Miami, Florida, United States, United States View → TK Tapas Kumar Nayak Tapas Kumar Nayak Colleague at G4S Jhumpura, Odisha, India, India View → CM Carolyne Mulwa Carolyne Mulwa Colleague at G4S Nairobi, Nairobi County, Kenya, Kenya View → MS Muhammad Shoyeb Adnan Muhammad Shoyeb Adnan Colleague at G4S Toronto, Ontario, Canada, Canada View → DB David Barclay David Barclay Colleague at G4S Manchester Area, United Kingdom, United Kingdom View → EA Ewundu Andreas Ewundu Andreas Colleague at G4S Cameroon, Cameroon View → RB Raj Babu Raj Babu Colleague at G4S Kolkata Metropolitan Area, West Bengal, India, India View → BL Brenda Lara Brenda Lara Colleague at G4S Hartford, Connecticut, United States, United States View → SO Satya Odisha Satya Odisha Colleague at G4S Bengaluru, Karnataka, India, India View →
2 education records

Michael Smith education

Master'S Degree, Electrical And Electronics Engineering

Lancaster University

Activities and Societies: I joined the Lancaster Grand Theatre Technical team in order to assist with the sound and lights during.

Bachelor Of Technology (Btech), Electrical And Electronics Engineering

Accrington
FAQ

Frequently asked questions about Michael Smith

Quick answers generated from the profile data available on this page.

What company does Michael Smith work for?

Michael Smith works for G4S.

What is Michael Smith's role at G4S?

Michael Smith is listed as Resource Planning Analyst at G4S.

What is Michael Smith's email address?

AeroLeads has found 1 work email signal at @homeserve.com for Michael Smith at G4S.

Where is Michael Smith based?

Michael Smith is based in Greater Preston Area, United Kingdom, United Kingdom while working with G4S.

What companies has Michael Smith worked for?

Michael Smith has worked for G4S, Serco, Capita, and Homeserve.

Who are Michael Smith's colleagues at G4S?

Michael Smith's colleagues at G4S include Олег Войтеховский, Cpo Rosulme, Tapas Kumar Nayak, Carolyne Mulwa, and Muhammad Shoyeb Adnan.

How can I contact Michael Smith?

You can use AeroLeads to view verified contact signals for Michael Smith at G4S, including work email, phone, and LinkedIn data when available.

What schools did Michael Smith attend?

Michael Smith holds Master'S Degree, Electrical And Electronics Engineering from Lancaster University.

What skills is Michael Smith known for?

Michael Smith is listed with skills including Call Centers, Customer Experience, Customer Service, Service Delivery, Customer Satisfaction, Resource Management, Business Transformation, and Microsoft Office.

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