Michael Smith Ains Email & Phone Number

United States

Cincinnati, Ohio, United States

Cincinnati, Ohio

Cincinnati Area

2016 Underwriter of the year2016 Fun in the Sun Contest WinnerMay 2016 Advancement All Star of the MonthEvaluate documentation for accuracy and compliance and analyze credit reports and ensure underwriting guidelines are followed consistently and upheld.Negotiate with branches to create the strongest deal possible in the quickest time possible.Provide.

Cincinnati, Ohio Area

• Managed 10-12 employees between the two combined largest branches on the East side of Cincinnati in daily operations, training, and performance evaluations to develop and control sales and service programs.
• Develop and execute a branch marketing plan which led to being ranked number 1 in fleet growth in Cincinnati at an average of 25% year over year growth.
• Responsible for $3 million in annual revenue, setting and monitoring branch goals, motivating staff, and managing expenses and account receivables to ensure profitability.
• Ensure proper underwriting procedures are followed by all employees with consistency and accuracy.
• Coordinate services with agents, adjusters, and body shops for claimants and insureds in a timely fashion while still following the proper claims and billing procedures.
• Initiate claims on Enterprise vehicles including having difficult conversations with customers in regards to damage then collecting detailed accident information, police reports, and insurance information.

• Top 5 Mortgage Referrer in the area. Worked very closely with the loan officers to uncover and close on mortgage opportunities. Assisted in collecting the documentation needed for closing from customers.
• Provide customer individualized service by greeting and assisting customers, and responding to customer inquiries and complaints.
• Sell services such as checking and savings accounts, credit cards, CD’s, debit cards, online banking, online bill pay, & online alerts.
• Determine customers' financial services needs and prepare proposals to sell services that address these needs for lending or investments.
• Contact prospective customers to present information and explain available services.

• Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts agree, and that accounts have sufficient funds.
• Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions.
• Explain, promote, or sell products or services such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
• Monitor bank vaults to ensure cash balances are correct.

Sales and Customer ServiceManage Cash Drawer

Bba, Marketing And Management

Secondary Marketing Educaiton, Secondary Marketing Education