Pc Support Specialist
Salisbury, Queensland, Australia
• Provide Help Desk and Onsite Support for End Users either on the phone, remote softwaresupport (for site locations interstate or overseas in the USA and UK) or face-to-face.• Build Desktops, Laptops and Workstations to Standard Operation Environment.• Knowledge of Operating Systems, more recently, Windows 7 and Windows 10• Troubleshoot and Repair Desktop PCs, Workstations and Laptops• Troubleshoot and Repair Printers and Multi function Printers• Configure Switches for Deployment• Backup and Restore Management using Backup Exec• Basic Server Admin tasks Server 2003/2008• Work with Suppliers to assist with obtaining new equipment for End Users.• Communicate Project work ideas and updates to all stakeholders, ranging from obtainingnew equipment to full site/office layouts.