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Michael Smith Email & Phone Number

Certified Salesforce Professional | Platform Manager | Product Owner at Imperial Brands Australasia
Location: Kellyville, New South Wales, Australia 6 work roles 2 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Imperial Brands Australasia
Role
Certified Salesforce Professional | Platform Manager | Product Owner
Location
Kellyville, New South Wales, Australia
Company size
6210 employees

Who is Michael Smith? Overview

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Quick answer

Michael Smith is listed as Certified Salesforce Professional | Platform Manager | Product Owner at Imperial Brands Australasia, a company with 6210 employees, based in Kellyville, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Michael Smith.

Michael Smith previously worked as Salesforce Consultant at Mjs Cloud Solutions and Salesforce Manager & Product Owner at Imperial Brands Australasia. Michael Smith holds Diploma, Christian Studies from Australian College Of Ministries.

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Imperial Brands Australasia

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Profile bio

About Michael Smith

Michael Smith is a Certified Salesforce Professional | Platform Manager | Product Owner at Imperial Brands Australasia. Colleagues describe them as "It is with great enthusiasm that I recommend Michael, whom I've had the pleasure of working alongside at Imperial Brands Australia, where he serves as the Salesforce Manager. Michael is an exceptional leader and innovator whose contributions have made a significant impact on our business. Michael possesses an extraordinary attention to detail that is truly commendable. Whether it's configuring complex Salesforce processes or refining business strategies, he consistently ensures that every aspect is meticulously executed to perfection. His meticulous approach has been instrumental in driving efficiency and success within our organization. As a business leader, Michael excels in fostering collaboration and teamwork. He is highly approachable, always willing to listen, and adept at bringing together cross-functional teams to tackle challenges and achieve objectives. Michael's ability to effectively communicate and align diverse perspectives has been key to our team's success. One of Michael's most notable achievements was his leadership role in the critical process of updating our B2B website. Under his guidance, the project was executed flawlessly, revolutionizing how our business operates. Michael's strategic vision, coupled with his technical expertise, played a pivotal role in driving the transformation and positioning our company for future growth and success. Beyond his professional accomplishments, Michael is also a valued colleague and mentor. His passion for his work is contagious, and he consistently inspires those around him to strive for excellence. I have no doubt that he will continue to excel and make significant contributions in his future endeavors. I wholeheartedly recommend Michael for any leadership role or project where his expertise and leadership qualities are needed."

Current workplace

Michael Smith's current company

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Imperial Brands Australasia
Imperial Brands Australasia
Certified Salesforce Professional | Platform Manager | Product Owner
bristol, bristol, united kingdom
Website
imperialbrandsplc.com
Employees
6210
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6 roles

Michael Smith work experience

A career timeline built from the work history available for this profile.

Salesforce Consultant

Current
Mjs Cloud Solutions

Greater Sydney Area

Sep 2023 - Present

Salesforce Manager & Product Owner

Current
Imperial Brands Australasia
  • Key Responsibilities
  • Business Analysis to understand functional requirements, translating to solution design.
  • Writing, refining, and approving user stories in Jira, as well as design documentation in Confluence.
  • UAT, regression testing, change management for end user release readiness.
  • User group training and user guide/training documentation.
  • Managing Salesforce Exec in; providing end user support, incident/defect escalation, training & business analysis.
May 2017 - Present

Field Sales Support Manager

Goodman Fielder

Sydney, Australia

  • Key Responsibilities
  • Senior Salesforce Administrator for trans-Tasman salesforce org of ~350 users across several sales and customer service business units.
  • Salesforce training, support and troubleshoot issues
  • Salesforce configuration and best practice SFDC release implementation
  • Ongoing Salesforce development using drag-and-drop capabilities of the Force.com platform
  • Maintain data integrity and integration between Salesforce and SAP/BW
Apr 2012 - May 2017

Team Leader - Systems Administration

Goodman Fielder

Sydney, Australia

  • Management of a team of 8 system administrators, located across several sites, operating 7 days a week.
  • Key contact for internal senior stakeholder engagement.
  • Employee development and performance management.
  • SME on internal business improvement projects.
  • Internal engagement with development team to drive system Enhancement Requests.
Jan 2011 - Apr 2012

Qbics Systems Administrator

Goodman Fielder

Sydney, Australia

  • Daily system administration and maintenance tasks
  • Ensuring daily reporting a system files delivered to sites and bakeries to ensure daily fresh production and deliveries.
  • Modifying various aspects of system in line with rapidly changing business requirements.
  • BAU support on weekends and after hours.
  • Developed standard processes and instructions and checklists to reduce error rates and maintain consistent processes.
Dec 2007 - Jan 2011

Customer Service Representative

Cadbury Schweppes

Sydney, Australia

  • Key Responsibilities
  • Outbound sales – Call cycle & warm/cold sales leads
  • Inbound sales & customer service
  • New product and core range distribution
  • Team leadership & management during team leaders absence
  • New staff training and developmentSelected Achievements
Aug 2005 - Nov 2007
Team & coworkers

Colleagues at Imperial Brands Australasia

Other employees you can reach at imperialbrandsplc.com. View company contacts for 6210 employees →

JM Jalal Mouimi Jalal Mouimi Colleague at Imperial Brands Australasia Morocco, Morocco View → JF Jade Flanagan-Hector Jade Flanagan-Hector Colleague at Imperial Brands Australasia London, England, United Kingdom, United Kingdom View → LG Liz Griffin Liz Griffin Colleague at Imperial Brands Australasia Ireland, Ireland View → KP Kim Patricia Mclean Kim Patricia Mclean Colleague at Imperial Brands Australasia Wellington, New Zealand, New Zealand View → PR Patrick Roelofsen Patrick Roelofsen Colleague at Imperial Brands Australasia Zwolle, Overijssel, Netherlands, Netherlands View → TD Touk Dalavong Touk Dalavong Colleague at Imperial Brands Australasia Vientiane, Laos, Lao People's Democratic Republic View → BB Brice Barberon Brice Barberon Colleague at Imperial Brands Australasia Vienna, Vienna, Austria, Austria View → LC Lesley Charlton Lesley Charlton Colleague at Imperial Brands Australasia Newcastle Upon Tyne, England, United Kingdom, United Kingdom View → MM Monika Mazguła Monika Mazguła Colleague at Imperial Brands Australasia Poznań, Wielkopolskie, Poland, Poland View → BM Blanca M Blanca M Colleague at Imperial Brands Australasia Madrid, Community Of Madrid, Spain, Spain View →
2 education records

Michael Smith education

Diploma, Christian Studies

Australian College Of Ministries

Higher School Certificate

Oakhill College
FAQ

Frequently asked questions about Michael Smith

Quick answers generated from the profile data available on this page.

What company does Michael Smith work for?

Michael Smith works for Imperial Brands Australasia.

What is Michael Smith's role at Imperial Brands Australasia?

Michael Smith is listed as Certified Salesforce Professional | Platform Manager | Product Owner at Imperial Brands Australasia.

Where is Michael Smith based?

Michael Smith is based in Kellyville, New South Wales, Australia while working with Imperial Brands Australasia.

What companies has Michael Smith worked for?

Michael Smith has worked for Mjs Cloud Solutions, Imperial Brands Australasia, Goodman Fielder, and Cadbury Schweppes.

Who are Michael Smith's colleagues at Imperial Brands Australasia?

Michael Smith's colleagues at Imperial Brands Australasia include Jalal Mouimi, Jade Flanagan-Hector, Liz Griffin, Kim Patricia Mclean, and Patrick Roelofsen.

How can I contact Michael Smith?

You can use AeroLeads to view verified contact signals for Michael Smith at Imperial Brands Australasia, including work email, phone, and LinkedIn data when available.

What schools did Michael Smith attend?

Michael Smith holds Diploma, Christian Studies from Australian College Of Ministries.

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