Coordinate compensation and pension exams between state-run penitentiary or jail and incarcerated veterans. Communicate with wardens or facility liaisons to establish rapport to ensure that veterans are afforded the opportunity to be given disability exams per Veterans Administration rules and policy.

1) Essential job function involve communication with veterans and their advocates to remedy any questions or concerns pertaining to compensation and pension exams. 2) Receive incoming calls transferred from the call center.3) Process scheduled C&P exams cancellations.4) Review pending no-show cases and processes them accordingly.5) Coordinate and processes reschedules as necessary.6) Review AMTIS Survey cards and follow up with veteran if necessary.7) Communicate with potentially violent and volatile veterans.8) Communicate with potentially homicidal and/or suicidal Veterans.9) Constant communication with other departments regarding logistics and travel for disabled veterans.

• Responsible for managing and training 25 Census Field Supervisors and over 300 field enumerators providing group and individual training and monitoring daily assignments while providing guidance to subordinate staff. • Efficiently and effectively trained over 1000 field staff (supervisors and representatives) on census rules, regulations and work ethics.• Applied evaluation and selection processes with interview questions, applications review and reference checks.• Closely monitored production and progress of census counts through the OCS database.• Accurately validated time and expense for all field staff each week.• Responsible for protecting all Title 13 and Privacy Act rules and regulations.• Established an effective working relationship with traditionally hard to enumerate populations or with specific populations indigenous to the area with the office boundaries which the incumbent was responsible for, including community, religious or other diverse characteristics.• Assured that specific levels of quality and progress of field operations were being met through analysis of various computer-generated reports and observation.• Reviewed and analyzed cost, quality, and progress reports to assure operations were coordinated within prescribed time allocations and quality cost-efficient standards.• Worked in a high-paced and constant-changing work environment while meeting and exceeding all deadlines in a timely manner and maintaining consistent and high 90% completion percentages each week.

• Established and maintained local community relationships with customers, city and local officials, organizations, businesses and the public to promote a positive image of the company brand.• Attended local events to ensure that the dealership’s existing philanthropic reputation continued to be viewed as positive branding. • Worked with local companies, various paid endorsers and vendors to maintain positive relationships. • Developed, planned and coordinated all internal company events. • Supported the corporate marketing team on all social media endeavors by providing and posting on various social media outlets. • Captured and maintained all company and sponsored events with photos, videos, content and relevant information. • Developed, tracked and oversaw a marketing budget of over $175,000.00 to ensure desired use of resources to support marketing, branding and promotion initiatives.• Effective verbal and written communicator.• Reported directly to the General Manager where some responsibilities included all administrative duties i.e. filing budget reports, requesting payment reimbursements and reconciling marketing and promotions expenditures.• Determined priorities of work while creating and supervising work assignments necessary to carry out such priorities. • Performed normal executive administrative/supervisory duties relative to operational activities and personnel of the dealership.

• Generated new business relationships with prospective accounts with networking, cold-calls and follow-up on leads.• Reviewed and analyzed new and existing contractual sales jobs for profitability.• Maintained financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement to determine areas needing cost reduction and program improvement.• Collaborated with the sales team to ensure that customers were assisted with budgetary upgrades for the customers buildings by surveying property and pre-existing equipment and assist with capital planners.• Maintained consistent contact, correspondence and communication with clients, building managers and company directors.• Provided technical input to sales staff on the scope of work and materials required per contract.• Supervised the loading and unloading of elevator equipment worth over $100,000.00.• Achieved faster production results through organization, motivation, consistent training and education.• Supervised, coached and mentored over 30 union mechanics to improve their success and performance.• Followed and enforced safety rules 100% through weekly site inspections in accordance with OSHA and company guidelines.• Inventoried, maintained and ordered PPE (personal protective equipment) inventory for all four elevator departments.• Scheduled final inspections to ensure that all tasks were completed before final close-out.• Administered certification database for mechanics’ training and education.• Maintained time, payroll, attendance and production reports.

• Created an inventory control system for a $25,000,000.00 inventory of raw materials and finished goods located in Texas, Denver, Montana and Canada. • Managed over 35 employees and monitored inventory of each site’s product.• Presented and instructed each employee in how to accurately use the enhanced inventory tracking system that would be transferred over to the MRP system.• Collected company inventory data and partnered with the Chief Financial Officer (CFO), Operations Manager and company owners by collecting inventory data to monitor profit and loss to meet and exceed company goals.• Trained each employee to effectively develop time management skills by using the new Materials Requirement Planning (MRP) system.• Properly trained all warehouse employees in company safety rules and regulations.

• Assisted state and local taxing authorities in the tax appraising industry to help determine county budgets.• Updated changes in ownership interests in mineral database in a timely manner.• Received, analyzed, audited and filed gas and mineral legal documentation such as deeds, probates and affidavit of heirship. • Managed 9 Texas county tax appraisal accounts and prepared all ownership appeal cases and documentation. • Achieved a great rapport with the royalty and working interest owners and appraisal districts by assisting them with their inquiries regarding taxing rules and regulations for their specific county. • Corresponded and communicated with county tax appraisal districts regarding physically inspected and appraised sites.

• Assisted the active duty element with training and mentoring the junior reserve element with their relegated duties and responsibilities with precise adherence to safety, professional standards, policies and military direction.• Supervised and tracked the professional and individual growth of each reserve military member within the unit by promoting leadership traits through proper classroom training, mentoring and continuing education. • Ensured operational tenability of the unit’s reserve administrative section during reserve weekends and obligated active duty assignments.• Responsible for maintaining files and inventory of confidential personnel service record books to support battalion mission and readiness during military trainings, deployments and campaigns.

• Supervised and tracked the professional and individual growth of each subordinate military member within the unit by promoting leadership traits through proper classroom training, mentoring and continuing education. • Ensured operational tenability of the unit’s administrative section during personnel transitions, training and overseas deployments.• Conducted and trained assigned departmental personnel with their relegated duties and responsibilities with precise adherence to safety, professional standards, policies and military direction.• Effectively administered additional role as legal service specialist preparing legal documentations for the unit with will & testaments, power of attorney, serviceman’s group life insurance and NJP (non-judicial punishment) for the battalion commander during deployment administrative exercise and while attached aboard U.S. Naval vessels and at an independent duty station.• Responsible for maintaining files, supplies and inventory of confidential material to support battalion mission and readiness during military trainings, deployments and campaigns.• Oversaw materials management in transfer of shipping government vehicles, storage and supplies during training and overseas deployments.• Meticulously maintained all duty station government files and directives ensuring that they be kept current and in accordance with military regulations resulting in a high 90% passing score from the inspecting general.• Awarded the Navy Achievement medal for diligently and proficiently leading a team of over 20 consolidated administrative military members during a 6-month naval and training campaign on land and on three remote naval ships while in the western Pacific Ocean.