Started a new store from 0 to 2.5 million in annual business in 2 yearsBuild strong business relationships with top custumersBusiness solutions oriented. clients rely on my technical expertise to solve their ploblemsPrepares financial statements and analysis for branchManages and supervises department employees; responsible for day-to-day supervision and leadershipMaintains and oversees all banking procedures and processesRecruiting, vetting, interviewing, and hiring new employees

Leveraged strengths in persuasive communications and consultative sales to earn a reputation as a top sales performer (including multiple top 10 rankings out of a 100-member sales force).Handled technical troubleshooting within an enterprise environment, including system crashes, slow-downs and data recoveries. Engaged and tracked Priority 1 issues, with responsibility for the timely documentation, escalation (if appropriate), resolution and closure of trouble tickets. Selected Contributions:Exceeded issue-resolution targets and achieved exemplary customer satisfaction scores, consistently scoring between 95%-100% on all calls (outperforming average of 90%). Handled 30+ technical/mission-critical calls daily and consistently met high service standards.

Provide networking/desktop support and perform mainframe and account maintenance tasks. Earned commendations for teamwork, flexibility and work excellence in providing IT support to students and faculty.IT Business Owner, Technical services for PC's. Hardware and Software repair. Backup data. Computer upgrade.

Leveraged strengths in persuasive communications and consultative sales to earn a reputation as a top sales performer.Provide networking/desktop support and perform mainframe and account maintenance tasks. Earned commendations for teamwork, flexibility and work excellence

TV Cable System Maintenance and Calibration. Fiber optical cable design on AutoCAD. Quotes and Cost calculation. Customized Excel Pages for Company applications. Warehouse Assistance. Data Entry on Company system.

Supervised 12 technicians and operators. T.V Cable Company: Fiber optical designer. AutoCAD designer (2D, 3D, plot, measurements, etc)Designed major metropolitan cities fiber layout in Venezuela.

Provided excellent customer service.Recognize for prompt resolution, and teamwork.