Michael Stage Email & Phone Number

Fort Collins, Colorado, United States

Primary producer and Field Recruiter for Family Heritage , protecting families by paying them directly when accidents and illness inevitably occurs. Providing several supplemental insurance products to cover household expenses, while you focus on recovery. All supplemental products provide a return of premium less any claims.

Conway, Ar

Executive management of an 80 bed Assisted Living Facility: accountable for all financial, compliance, marketing, customer relations, vendor, and logistics strategies within the organizationTailored facility policy to achieve corporate priorities while anticipating feasibility, and unintended project complicationsMonitored and revised state and federal compliance programs to ensure staff and resident safety across multiple departments resulting in three deficiency free surveys, and no OSHA reportable eventsIdentified and corrected system failures with strong root cause analysis, QA action plan development, efficient communication, and follow up monitoringDecreased marketing costs by 50% over two years while maintaining census targets by emphasizing customer satisfaction, and cultivating industry, and community relationshipsIncreased staff satisfaction with diligent team development, evaluating performance, personalized mentoring, innovative retention strategies, and consistently communicating expectationsMaintained company standards by anticipating and adapting facility policy to account for demographic, regulatory, community, industry, and cultural changes

Conway, Arkansas

Developed the skills necessary to effectively integrate multiple management levels and departments by assuming the role of each department head. Promoted to Interim Administrator at two facilities applying executive management skills to quickly assume leadership and maintain facility performance. Consistently improved facility performance by evaluating and proposing improvements to each departments operation, staffing, compliance, and financial strategies. Investigated successful facilities to present models to senior management facilitating company wide policy adaptation. Streamlined Medicaid applications process, resulting in a $96,000 monthly revenue boost; becoming a company standard. Applied expertise to surveyed facilities within company to mitigate risk, assess processes, determine compliance; while organizing data gathered to establish priorities for corporate review, while proposing solutions. Maintained support network to efficiently apply company resources; quickly providing support and solutions during crisis situations. Devised, deployed and monitored department processes to boost long-term business success and increase profit levels 20%.