Michael Stanton Email & Phone Number

Bristol

A new chapter begins for me with SmartStream: built on over 40 years of experience, today, 70 of the world's top 100 banks, capital markets, buy-side firms and corporations rely on SmartStream's next generation technologies and services for mission-critical functions.

I have now left Civica/Coldharbour and will therefore enjoy a short sabbatical before reviewing and considering new job opportunities in the forthcoming weeks/months ahead.

First point of contact for all UK corporate software providing both technical & sales support across corporate software & web services. Developing strong customer relationships with internal & external users ensuring maximum user retention whilst also increasing revenue & profitability from both new & existing customers.Key SkillsProviding operational support for corporate software applications ensuring all client enquiries are recorded within appropriate enquiry management software and corporate support databases. Cross selling web services to a mixture of new & existing clients often liaising directly with officers of new companies to best facilitate their online requirements. Registering domains and configuring the surrounding services via various channels (web orders, new incorporations, telephone orders/enquiries). Providing expert technical support and outstanding customer service in a friendly concise manner.TechnicalHP Openview administrator, HPUX trained, Expert PCSec knowledge, Windows server, Terminal Server & workstation support in deploying, configuring and updating software. Knowledge of PC and server communication software, mail client software and it's configuration across multiple hardware/devices, Microsoft Office and various other Windows applications. Extensive expertise in domain registration, DNS record configuration, email access across multiple hardware and mobile devices inc. both Apple and Android. Configuring web hosting services for businesses.