Michael Stayner Email and Phone Number

-Successfully facilitated leasing high-value office technology items, leading a team of employees and managing a $800 Million dollar portfolio.-Supported, partnered, and trained team responsible for providing exemplary service and optimal dealer experiences by building trusted partnerships with leaders across thousands of locations nationwide.-Maintained clear and effective communication and a strong focus on dealer service to gain and retain customer base.-Ability to establish and maintain effective work relationships both internally and externally.-Personally authorized customer approvals up to $250,000.00-Analyzed and processed credit applications to assess borrower/guarantor potential adhering to strict federal banking regulations.-Conducted financial and credit analyses, ensuring compliance with internal and external banking regulations.-Coordinated and incorporated 3rd party reports into the credit analysis.-Provided full credit memos containing accurate and complete credit analysis of the lease applicant.-Prepared approval letters.-Ensured that lease funding documents were complete and bookings were processed accurately, in accordance with federal and internal regulations.-Prepared SOPs, job aids, and various training materials.-Negotiated lease contract terms. Verified contracts, reviewed terms and conditions. Prepared Amendments to program agreements.-Participated in required training on pertinent compliance laws and regulations as required by the government and line of business.-Facilitated communication between team and management, ensuring team needs and management goals were met.-Beta-test liaison on department-wide software and procedure rollover.-Followed up with business leads to capture larger market share.-Occasionally worked independently while maintaining productively with limited supervision.-Strong organizational, verbal and written communication skills.-Keen analytical and decision-making skills.

- Oversaw daily operations of three retail locations.- Performed duties such as recruiting staff, networking with suppliers and setting sales targets- Implemented asset protection policies, including visual security measures, technology such as CCTVand regular staff accountability training.-Committed myself to excellence in supervising sales associates to ensure quality performance.-Support talent and people development.-Compiled detailed reports of sales associate progress, identifying steps toward improvement andhighlighting measurable results via monthly reviews.- Oversaw activities to improve employee satisfaction, motivation and engagement in the business- Led my teams to regularly exceed sales goals and customer satisfaction benchmarks.- Trained staff to exceed customer expectations and provide an unmatched shopping experience.- Implementation of HR policies.- Support the implementation of organizational changes.- Focus on a culture of quality, continuous improvement and high performance.- Performed regular store inventory and reordered product as needed.