Michael Steele Email & Phone Number

Houston, Texas, United States

* Experience in handling customer inquiries, negotiating sales, and maintaining customer relationships through exceptional customer service. * Generated $1,780,000 in sales in first full year employed. * Handled all customer issues from general inquiries , complaints, or company feedback between them and the cruise lines. * Won numerous customer service awards and was honored each year with a yearly bonus for exceptional service and customer relations.

Spring, Texas, United States

* Experience in buying/selling homes, and also managing them as rental properties.* Generated $1,200,000 in profit since inception, not including equity. * Maintained great relationships with tenants by taking care of their needs and satisfaction in a timely manner. * Experience in sourcing out work to repair or rehabilitate homes for potential sales, as well as upkeep of rental properties.

Houston, Texas, United States

* Chosen by the 4th largest sales volume dealership in the nation to manage, advertise, and sell preowned vehicle inventory.* Strategically priced vehicles, developed advertising strategies, contacted potential clients, negotiated sales prices, and provided exceptional customer service.* Generated vast amounts of business and increased overall company exposure through the design and implementation of online marketing approaches, which captured potential customers' attention. * Trained and managed a team of 13 sales people with very little turnover during the entirety of my 12 tenure. * Averaged 50 vehicle sales per month, which accounted for over $15,000,000 annually. * Redesigned and streamlined functions to improve the company website to make it more appealing to potential customers, which increased monthly internet vehicle sales from 5 to over 50. * Utilized exemplary management skills in the successful oversight of inventories by ensuring vehicles were properly priced, and on the company premises, and ready for sale.

Houston

* Managed preowned inventory and advertisement strategies, which accounted for an average of 150 sales per month, and over $400,000 in profit per month. * Managed a sales force of 20, and planned monthly schedules accordingly.* Motivated sales force through the implementation of a pay scale that was above industry average, awarded bonuses, and reinforced positive cash flow. * Appraised all vehicles coming in via trade-in.* Monitored the department which consistently exceeded its monthly targets in volume, gross profit average, and customer satisfaction index.

Humble, Texas, United States

* Purchased vehicles from auctions and wholesalers, and arranged for their shipment to the dealership premises. * Daily tasks encompassed the location of fleet, lease, rental, and executive demos. * Purchased an average of 90 vehicles per month, which accounted for over $1,800,000 in dealership inventory.* Provided accurate bids, and purchased vehicles through extensive market research for auction purchases.

Bachelor Of Business Administration - Bba, Business, Management, Marketing, And Related Support Services

Activities and Societies: Sigma Phi Epsilon, Alpha Kappa Psi

Education record