Michael Stein

Michael Stein Email and Phone Number

Director, Global Customer Success and Operations Strategy @ Conga
California, United States
Michael Stein's Location
San Francisco Bay Area, United States, United States
About Michael Stein

I have an interdisciplinary background in strategic sales and account management, geologic field study, andenvironmental non-profit development. My successes in software sales, experience in global and local nonprofit work, and a degree in geologic mapping and structural analysis provide me with a unique foundation that I use to positively impact my work, life, and those I interact with on a daily basis. Integrity, a thirst for knowledge, and ambition form the foundation of my character and the driving force for all successes. I am currently working at Conga as a Strategic Global Program Owner supporting our global CS, Sales, Renewals teams.I have a B.S degree in Earth Science and a Honors Certificate from UCSB's prestigious Technology Management Program. At UCSB, my education was multi-faceted, and I pursued classes covering a wide variety of topics, emphasizing in detailed and regional geologic mapping, structural and stratigraphic analysis, and geographic information systems in conjunction with business strategy and leadership, entrepreneurship, opportunity recognition, and marketing. In parallel with my studies I was a founding member and vice-president of the UCSB Global Environmental Brigades chapter where we embarked on a 2 week mission to rural communities in Panama to reverse degradation and preserve their environment through reforestation, sustainable agriculture, waste management and education programs. Feel free to reach out if you follow my interests and would like to connect.

Michael Stein's Current Company Details
Conga

Conga

View
Director, Global Customer Success and Operations Strategy
California, United States
Website:
congamerge.com
Employees:
1849
Michael Stein Work Experience Details
  • Conga
    Director, Global Customer Success And Operations Strategy
    Conga
    California, United States
  • Conga
    Director, Global Cs: Commercial Operations And Strategy
    Conga Oct 2022 - Present
    Broomfield, Co, Us
    Founder and Head of a Global CS Org at Conga, with focus on Commercial Operations, Customer Data Interpretations, and Compliance.FY24 & 25 #1 global Org in net new bookings.FY 24--Delivered ~35% of all net new FY bookings & 5 of the 10 largest ACV/TCV deals of the year. FY25-Through 1H, Delivered 40% of all net new FY bookings & 46% of all CS pipeline.My team supports GTM teams to drive usage based strategic adoption conversations with our customers for both additional users/usage as well as new product introduction. We are responsible to drive enhanced operational foundation with customer usage and value reporting, field enablement, and GTM strategy that opens up a new/deeper understanding of our customers application usage. Our program is a top 2 strategic channel within Conga, contributing 30-35% net new revenue per quarter, driving increased renewal rates, improving adoption and commercial alignment while contributing significantly to company EBITA.
  • Conga
    Director, Strategic Accounts
    Conga May 2020 - Oct 2022
    Broomfield, Co, Us
    2022 (FY23) 103% Attainment Through Q3 (Top 10 Globally) before promotion in Q4 2021 (FY22) Strategic NA Account Director of the YearResponsible for all strategy and leadership across all departments at Conga in support of our strategic customers transformational goals in revenue operations lifecycle. -Sales Strategy, Account Operations, Strategic Planning-SI/Strategic Partner Account Lead-Professional and Managed Services -Technical Support and Escalation Management-Customer Success and Value Realization
  • Apttus
    Global Account Manager
    Apttus Feb 2017 - May 2020
    2019 PRESIDENTS CLUB RECIPIENT (Top 10 Globally)-190% Attainment2018 PRESIDENTS CLUB RECIPIENT -105% AttainmentManage a subset of Apttus' top 100+ global customers and prospects in strategic importance, complexity, and global license and services spend as a part of our Strategic Account Business Unit.
  • Apttus
    Senior Account Manager-Strategic Accounts
    Apttus Jan 2016 - Feb 2017
    2017 PRESIDENTS CLUB RECIPIENT--148% Attainment.2016 Top Performing AE on the Strategic Global Accounts Team--95% Attainment.• Manage Apttus' top global strategic customers in strategic importance, complexity, and global license and services spend. • Develop long-term and holistic account strategies by collaborating across business units and conducting strategic analysis• Manage a number of our largest strategic global clients by acting as a client-facing account liaison between customer success, product, marketing, and our customer advisory board.•Drive transformational sales efforts.Side Project: Helped Define Managed Services organizational strategy, positioning first MS deals to largest strategic customers.
  • Apttus
    Global Si/Isv Partner Program Manager-Apac, India, Anz
    Apttus Aug 2015 - Jan 2016
    Program Development - Created, implemented, and managed the current Apttus Partner program, defining partner selection, outlining business development, certification and delivery for our partners in APAC, India, and ANZ.Partner On-boarding - Qualified and vetted all SI and ISV partner prospects communicating the value of a partnership with Apttus and the steps to becoming a Certified Apttus Partner. Work with global distribution partners and third party consulting firms to execute business plans for prospective clients.Led to ~$7M in qualified partner pipe in this region over the next 18months.
  • Apttus
    Senior Business Development & Team Lead--Enterprise/Commercial Na & Apac/Ist/Anz New Business
    Apttus Aug 2014 - Jan 2016
    Individual Contributor--•2015 Presidents Club Recipient=#3 of 85 Business Development and Inside Sales Representatives globally.•Assist in managing, up-selling, and the continued success of 30 F500 North America Enterprise/Commercial customers in alignment with CSMs, PS, and Sales Leadership across all industries and verticals. •Lead BD Efforts to generate and scale new business opportunities to fuel Apttus sales pipeline and growth in APAC (India, China, Taiwan, Thailand, Hong Kong, Korea) and ANZ regions.•Sourced over $15M in qualified ACV and exceeded over 150% of quota month over month. •Support Sales Engineers in delivering custom product demonstrations which focus on key business drivers and functional requirements for potential customers, current customers, and partners.Team Lead---•Efforts in Install Base Enterprise/Customer BD and New Business APAC/ANZ work, lead to expansion of 2 new BD positions in each region, of which we scaled out the team with in region reps in ANZ, APAC, and NA.•Team Sourced over $10M in qualified ACV in following 12 months.New Business Unit Strategy & Development---•Efforts with Install Base customers in collaboration with new Install Base VP lead to the creation of first Commercial Install Base team to support over 120 strategic customers across the US.•Lead analytics of customer white space & territory analysis to build case for expansion of team from 2 (AEs) to 7 (4 AEs, 3 BDRs) in partnership with BU VP of Sales.•$33MM ACV generating Business Unit at start. Business grew 30% ACV in first 16months with Improved Renewals (10%) and Pipeline Growth of 100%.
  • Ucsb Department Of Earth Science
    Research Field Associate--Ucsb Earth Science Graduate Association
    Ucsb Department Of Earth Science Jun 2014 - Aug 2014
    •Completed four weeks of geologic mapping in Nevada’s Snake Range to interpret geologic histories for four different areas in support of UCSB Geology Head Professor ongoing research paper and projects.•Drafted three individual mapping projects and one group project that included geologic cross sections, scientific reports, illustrations, and geologic maps showing faults, folds, geologic units, and strike and dip measurements.•Participated in two weeks of mapping and stratigraphy of dikes in Breiðdalsvík, Iceland.•Recorded GPS of tsunami strand lines at Askja National Park after large landslide into crater lake.•350+ hours of field experience.
  • Ucsb Department Of Earth Science
    Laboratory Assistant / Independent Researcher
    Ucsb Department Of Earth Science Sep 2013 - Jul 2014
    Data Analysis and Lab Technician Test soils, aggregates, and concretes by ASTM and TXDOT standards.Perform tests such as concrete compression, plasticity index, sieve analysis, moisture content, unconfined compression, soluble sulfates, mineral analysis.
  • Ucsb Global Environmental Brigades
    Vice-President And Founding Member
    Ucsb Global Environmental Brigades Mar 2012 - Mar 2014
    Santa Barbara, Ca, Us
    Global Environmental Brigades at the University of California, Santa Barbara is a discipline of Global Brigades, the world's largest non-profit student-led global health and sustainable development organization. Its mission is to empower rural communities in Panama to reverse degradation and preserve their environment through reforestation, sustainable agriculture, waste management and education programs.In 2013 I helped found the Environmental Chapter of Global Brigades at UCSB as a member of the executive board.Responsibilities:-Managed all club finances online through Empowered.org.-Assisted President with organization of the trip and headed fundraising-Created payment plan for members to submit brigade funds on bi-monthly deadline.-Constant cooperation with the President, Treasurer, club members to manage and solve problems collectively.In 2013 with the coordinated effort of group members, we helped raise over $15,000. Ten members including myself traveled to the indigenous Panamanian community of Piriati Embera to empower local community members and emphasize environmental education. Working systematically with other University of California campuses, we successfully completed the construction of a sustainable greenhouse for the community elementary school. With the help of local farmers, Global Environmental Brigades planted over 700 crops, including plantains and coffee.

Michael Stein Skills

Microsoft Office Research Salesforce.com Powerpoint Microsoft Excel Sales Business Strategy Public Speaking Social Networking Fundraising Microsoft Word Account Management Crm Field Work Environmental Education Customer Service Saas Team Leadership Social Media Sustainable Development Critical Thinking Quote To Cash Geological Mapping Data Collection Nonprofits Solution Selling Teamwork Force.com B2b Facebook Due Diligence Philanthropy Customer Relationship Management Microsoft Powerpoint Matlab Contract Management Configure To Order Lead Generation Lead Management Strategic Corporate Philanthropy Event Planning Software As A Service Non Profit Leadership

Michael Stein Education Details

  • Uc Santa Barbara
    Uc Santa Barbara
    Technology Management And Entrepreneurship Ms Program
  • Uc Santa Barbara
    Uc Santa Barbara
    General

Frequently Asked Questions about Michael Stein

What company does Michael Stein work for?

Michael Stein works for Conga

What is Michael Stein's role at the current company?

Michael Stein's current role is Director, Global Customer Success and Operations Strategy.

What is Michael Stein's email address?

Michael Stein's email address is ms****@****ail.com

What is Michael Stein's direct phone number?

Michael Stein's direct phone number is +151040*****

What schools did Michael Stein attend?

Michael Stein attended Uc Santa Barbara, Uc Santa Barbara.

What are some of Michael Stein's interests?

Michael Stein has interest in Aviation, Exercise, Sweepstakes, Home Improvement, Shooting, Reading, Gourmet Cooking, Sports, Golf, Food.

What skills is Michael Stein known for?

Michael Stein has skills like Microsoft Office, Research, Salesforce.com, Powerpoint, Microsoft Excel, Sales, Business Strategy, Public Speaking, Social Networking, Fundraising, Microsoft Word, Account Management.

Who are Michael Stein's colleagues?

Michael Stein's colleagues are Shubham Shewale, Roshan Shaikh, Sanidhya ., Kevin Sears, Erin M., Andrew Denny, Alyssa Hadden.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.