Delivery Owner / Product Owner / Project Managero Directed our manufacturing customers eliciting requirements and defining software needs for our solutions.o Using Atlassian Jira and Confluence created technical documentation including epics, and stories that our engineers used to deliver the software and configurations required for our customer automation projects.o Collaborated with scrum masters from our US and international teams keeping projects on schedule and on budget.o Led commissioning teams on new installations and upgrade projects in development and delivery of the customers specific solution.

Trane Technology – ERP Subject Matter Expert / Business Analysto Developed and led a team of Wipro Consultants in taking over management of Trane’s ERP solution ensuring that system availability met defined Service Level Agreements.o Led my team in creation of business facing technology solutions based in the ERP Package.

GE Aviation - Agile Product Owner / Business Analyst o Created two new software products My Ownership, and My Tasks defining the initial product vision, creating the original story backlog, and leading the development team while training my replacement on being a Product Owner. After several iterations’ deliveries to an excited user community, I handed the product off to our India based team.o Performed Software Product Owner duties setting product vision and direction, gathering requirements, creating actionable stories, grooming the product backlog, and maintain close communications with the user community and the development team for the Digital Thread Intelligence and FindIt products. Through these systems we provided the ability to find and view information from several other systems depending on security classification and user rights.o Managed several projects, owned, and groomed multiple Product backlogs using Atlassian Confluence and CA Technologies Rally making sure stories were actionable and addressed in priority sequence within the product vision.o Collaborated extensively with stakeholders/users negotiating between must-have and nice to have items so that we got the biggest impact from each of our sprint releases.o Worked closely with other Product Owners managing cross dependencies between our teams.

GKN Aerospace - ERP Consultant / Business Analysto Optimized GKN’s use of their ERP solution replacing ineffectual Supply Chain customizations with included functionality reducing on hand inventory while maintaining a perfect no out of stock record.o Performed education and configuration to allow GKN to automate many of the planner/buyer's daily functions. o Led the ERP upgrade project team through the new version rollout.

Macy’s - Risk Management Data Analyst / Business Analysto Collaborated closely with Macy's data partners defining requirements, schedules, and test plans for data sources and destinations with the new risk management system.o Helped identify and cleanse data errors before migration of the data to the new risk management system.o Collaborated with Macy's partners defining data streams and transformations for inflows and outflows to and from the Ventiv Technologies risk management system to enable migration to a new system. Synchrony Financial - Project Manager / Business Analysto Assisted Synchrony Financial and their customers, developing test plans, examining test results, and evaluating customers' readiness to go live with Synchrony's store brand credit system.o Documented the go live process which was institutional knowledge but undocumented.

CRM Consultant / Business Analysto Defined customers business needs and ran the internationally based delivery team to deliver the solution defined in Microsoft Dynamics CRM.o Organized the technical requirements to link front-end web user interface with back-end Dynamics CRM system for a customer; led the team for the creation of this solution which after an initial pilot was rolled out worldwide.o Assisted customers to support their Microsoft Dynamics CRM implementations by diagnosing defects.

Industry Consultant / Business Analyst / Product Ownero Led requirement gathering and definition, solution definition, construction, and verification on ERP implementation and software customization projects of Cincom’s Control ERP solution.o Partnered with clients and Cincom internal gathering requirements and leading projects in Agile as well as Waterfall development environments on installation, updates, and software extensions to Cincom's Control ERP package.