• Travel worldwide in search of unique and excellent coffees and assist in green coffee ordering and buying in accordance with Dune Coffee Roasters' quality standards.• Assist head green buyer in menu forecasting and recipe development• Management of quality control• Management of training department • Assist in management of brand direction

• Developed structure and systems for company-wide education and training including: on-boarding, orientation, customer service, introduction to coffee preparation and service, leadership and management training, and continued skills development.• Developed training manuals to effectively and consistently implement systems.• Created promotional materials to provide coffee education to public.• Developed and applied quality control systems for 3 cafes.

• Maintained a state of readiness and alertness for all assignments. Assisted in launch of new coffee roasting operation (Castle Coffee Roasters).• Developed and implemented company-wide standards and protocols for all coffee related education.• Performed barista training for employees company wide.• Developed and administered written tests based on trainings to keep employees up to date on current and relevant coffee information.

• Maintained the highest standards of conduct and service.• Adhered to recipe and presentation standards for specialty coffee drinks.• Resolved customer disputes with tact and professionalism.• Correctly followed all health, safety and sanitation guidelines.• Cleaned equipment, disposed of waste, closed registers and carried out other closing duties.• Competed in 2012 United States Barista Championship.

• Filming and editing of video for all church activities including Sunday morning sermons as well as periodic weekly events.• Publishing and posting to different social media channels including Vimeo, YouTube, iTunes podcasts, as well as management of website.• Extensive working knowledge in Adobe Creative Suite• Work independently under strict timelines