Michael Steward Email & Phone Number

Cleveland, Oh, Us

Akron, Ohio, United States

Westfield Center, Ohio, United States

• Greeted and welcomed golfers with a friendly demeanor, answering questions, addressing concerns, and ensuring a positive and enjoyable experience.• Prepared alcoholic, non-alcoholic, packaged, and prepared foods at comfort stations to members/guests.• Trained new team members in customer service skills, food and beverage preparation, golf regulations, and served as a key point of contact to enhance their performance.

Columbus, Ohio, United States

• Executed various concourse activations and hockey related activities on game nights throughout the season designed to enhance the fan experience of fans of all ages and backgrounds.• Engaged with fans in the arena and out in the community to promote sales messaging and other various CBJ affiliated programs designed to grow the game of hockey in Columbus.• Assisted with mobile marketing events in the community such as fairs, festivals, concerts, and CBJ-driven community activations.

Columbus, Ohio, United States

• Closely worked alongside Director of Marketing & Business Development by assisting with promotional activities, developing marketing strategies, and providing administrative support.• Assisted in creation of new VMC and CVM websites.• Distributed internal Qualtrics surveys and monitored customer testimonials in order to improve employee efficiency based upon direct feedback results.• Launched "This is Us" program: focused on lifting employee morale and internal relationships in the form of monthly PowerPoint installments displayed throughout hospital hallways.• Updated lobby monitors for patients to learn more about our locations, services, care team, ongoing research, support programs, and local events.• Helped orchestrate our hospitals' "What to Expect" YouTube videos.

Orrville, Ohio, United States

• Supported the pet brand marketing team by using various data analytics platforms such as Circana Unify, Spotfire 1010, and Nielsen IQ to obtain and interpret primary and secondary research data for our dog snack brands.• Completed several real-life projects that addressed business needs including an overview of the dog snack category, multiple competitive analysis assignments, and a deep dive into macroeconomic trends and their impact on our company.• Collaborated with cross-functional departments to strengthen our products' positioning in order to develop key insights in support of our targeted consumer segments.• Shared findings to valuable stakeholders throughout the organization at conclusion of program in the form of a professional presentation.• Utilized Microsoft Office to organize and communicate findings to key teams.• Held the position of Planning Lead for our creative marketing intern project and served on the games committee for National Intern Day.

Medina, Ohio, United States

• Provided excellent customer service by assisting with packing, carrying heavy items, and answering product-related questions.• Proactively offered help to elderly or disabled customers, ensuring their needs were met during their shopping experience.• Assisted in maintaining the cleanliness and organization of the store.• Operated outdoor pick-up lane for fast and convenient grocery delivery.

Bachelor Of Business Administration - Bba, Marketing

College Credit Plus Program - The University Of Akron