7150 East Camelback Rd Suite 444, Office #422 & 434Scottsdale, AZ 85251As a Mortgage Loan Originator at Mutual of Omaha Mortgage, Inc. I specialize in crafting personalized mortgage solutions tailored to each client's unique financial situation. By leveraging over a decade of industry experience, I excel in building strong client relationships through active listening and effective communication. In a fast-paced environment, I efficiently manage high-volume inbound calls while demonstrating strong negotiation skills to successfully close deals. I am dedicated to providing clear and timely follow-ups, ensuring transparency and support throughout the mortgage process. My adaptable approach and commitment to client satisfaction enable me to deliver optimal financial solutions that meet diverse needs effectively.

As your Mortgage Loan Originator with over a decade of industry expertise, I bring a personalized touch to your mortgage journey. I prioritize understanding your unique goals, whether you're a first-time homebuyer or a seasoned homeowner. Offering a diverse range of loan programs, I provide tailored recommendations that align with your individual circumstances. Committed to transparent communication and unwavering support from application to closing, I am dedicated to delivering the exceptional home loan experience you deserve. On a personal note, I've been happily married for 8 years, have a 16yr old son, and a 13yr old golden retriever. We're passionate about the outdoors; enjoying activities like hiking, camping, off-roading in our Jeep, and spontaneous day trips. Sports also bring us together – we love cheering for our favorite teams. My mission is to simplify the mortgage process, ensuring your home loan experience is easy to navigate. I take pride in thoroughly educating my customers, ensuring they understand their options and feel confident in their chosen loan program. Let me show you that you can trust me & my team with all your home financing needs. Feel free to reach out anytime. Your dream home is just a conversation away.

As a skilled Loan Officer with expertise in purchase and refinance transactions across multiple states, my primary responsibility is to ensure a seamless loan processing experience for our valued clients. One of my key roles involves collecting and evaluating financial information to determine the creditworthiness and eligibility of applicants seeking mortgage loans. I take pride in guiding our customers through a wide array of mortgage loan options, providing them with valuable insights to make informed decisions. Furthermore, I handle the preparation and submission of all mortgage loan applications, streamlining the process for our clients.To guarantee the utmost security and adherence to regulations, I ensure that all data remains within the scope of national and local financial rules. I closely monitor the application process and provide timely reports to keep all stakeholders informed.My commitment to customer satisfaction is unwavering. I collaborate closely with clients during the loan approval or rejection phase, actively working to resolve any issues that may arise during the application process.Operating with the highest level of integrity, I ensure full compliance with privacy laws and confidentiality policies throughout the entire loan process. Additionally, I have built a strong and supportive referral network that includes customers, lenders, and real estate agents to enhance our services and create lasting relationships within the industry.AZ License #BK-0904162.Licensed by the Department of Financial Protection and Innovation under the California ResidentialMortgage Lending Act, License No 41DBO-78367. Licensed by the Department of FinancialProtection and Innovation under the California Financing Law, NMLSFor websites only, add “TX Consumer Complaint and Recovery Fund Notice” and link tohttps://www.fairwayindependentmc.com/~/media/files/pdf/texas-consumer-complaints.pdf?la=en

• Continuously surpasses Key Performance Indicators (KPI) pertaining to customer satisfaction, sales volume, application quality, and call monitoring. • Serve as primary liaison between customers and bank regarding the mortgage loan status to facilitate a prompt, efficient, and successful loan closing. • Responsible for complete loan cycle-origination, processing, underwriting, closing, & post-closing while maintaining effective and productive communication between internal and external personnel. • Originate consumer mortgage loans nationally in a high-volume telephone sales environment. • Use outbound cold calling, prospecting, and referral networks to generate additional leads. • Strictly manage production pipelines to adhere to bank and federal regulations. • Registered with the National Mortgage Licensing System (NMLS #918304) under the SAFE Act of 2008. • 2018 Home Lending Leaders Club

• Develop and attain customer experience and sales objectives for store.• Supervise the overall daily operation of a store including hiring, development, discipline, and scheduling of employees to ensure an extraordinary customer experience, cost efficiency and quality store operations.• Maintain inventories at adequate levels and promote sales. • Complete accounting and paperwork associated with cash receipts and pricing, and conduct physical inventories.• Meet assigned sales performance and profitability criteria.• Set appropriate individual performance standards for the store in line with national standards.• Develop; implement, and monitor store prospecting plan to increase sales.• Facilitate weekly staff training/educational sessions to increase knowledge, create high levels of motivation, and inspire team to achieve results.• Establish and monitor store work schedules and staffing issues to effectively manage payroll expenses and to ensure cost effective store operations.• Exhibit a high level of leadership presence within all aspects of the business and other internal departments.• Effectively manage profit and loss responsibility for store and protect company assets.• Analyze various business reports for trend analysis and strategic planning purposes.• Maintain internal visual merchandising and in-store displays to ensure store appearance meets company standards at all times.• Analyze transactions to continuously find methods to simplify procedures, improve processes, and maximize resources.• Promoted from Assistant Store Manager.

• Managed Profit & Loss expenses for a $45 million in sales store.• Prepared and presented daily status reports to senior management.• Responsible for providing superior customer service, driving sales, and margin-in alignment with the financial plan of the retail store.• Controlled and monitored overall store expenses, and ensured that all financial and merchandising standards were maintained and enforced.• Helped support Store Manager to leverage sales and profit opportunities in the areas of Shrink Management, Operational P&L Lines, Markdown Control, and Theft & Fraud.• Responsible for the overall safety, security, supervision, mentoring, and scheduling of all assigned personnel.• Organized and coordinated meetings and trainings.• Interviewed and evaluated job applicants.• Promoted from Customer Service Associate.