Michael Stites Email and Phone Number

Summit Club FY24 Q4 & FY25 Q1

• Preformed installation, maintenance, and inspections on all types of fire suppression systemsincluding both land and marine.• Preformed installation, maintenance, and inspections on all types of fire extinguishers.• Preformed installation, maintenance, and inspections on all types of exit and emergency lights• Schedule and maintain appointments while growing customer relations• Helped grow repair rates by over 600% since 2020Mentored or Coached partners to improve on performance and industry know howknowledge.

• Achieved sales goals and service targets by cultivating and securing new customerrelationships.• Schedule and maintain appointments while growing customer relations with knowledge,honesty, integrity, and commitment to quality.• Empowered employees to take ownership of their responsibilities, leading to increasedaccountability and improved performance outcomes.• Matured strong customer and sales relationships, boosting customer satisfaction ratings 15%and increasing overall revenue 22%• Conducted regular safety inspections and audits to identify potential hazards and preventaccidents and injuries.

•Performed installation, maintenance, and inspections on all types of fire suppression systemsincluding both land and marine.• Performed installation, maintenance, and inspections on all types of fire extinguishers.• Performed installation, maintenance, and inspections on all types of exit and emergency lights.•Maintain appointments while growing customer relations with knowledge, honesty, integrity,and commitment to quality.• Led 2 investigations of fires to determine causes• Conducted 4 fire and life safety education course programs• Located fire code violations and recommended actions to bring properties into compliance

• Performed installation, maintenance, and inspections on all types fire suppression systems.• Performed installation, maintenance, and inspections on all types of fire extinguishers.• Performed installation, maintenance, and inspections on all types of exit and emergency lights.Schedule and maintain appointments while growing customer relations with knowledge,honesty, integrity, and commitment to quality.•Winner of multiple "Technician of The Month" awards consisting of over $30,000 writtenbusiness during a 30 day period.